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2282-User Support Technicians - Jobs in Richmond, BC

Gram Canada Investment Ltd
Job LocationRichmond, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Salary: $30.00/HourlyJob Type: Full Time, PermanentStart Date: As soon as possibleLanguage: EnglishMinimum Education: DiplomaPositions Available: 1NOC Group: User Support Technicians (2282)NOC Job Title: User Support TechnicianExpires in 120 daysExpires: 2021-12-28Posted: 2021-08-30Last Updated: 2021-08-30Job Location(s)105-2971 VIKING WAYRichmond, British ColumbiaV6V 1Y1, CanadaJob DescriptionGram Canada Investment Ltd. is the only authorized general agent of Gram Cafe & Pancake in Canada. We provide guidance and hands-on franchise management services for Gram Cafe & Pancake in Canada. With many years experience working with franchisees directly and managing networks, our team provides intuitive and effective franchise management service.We are currently on the lookout for a User Support Technician to join our team. If you meet the below-listed requirements, please forward your resume and cover letter via email to: info@gramcanada.com and state "User Support Technician" on the subject line. Please note that only short-listed candidates who apply in the specified manner will be contacted.Duties:

  • Set up computer equipment for employees and franchisees use, perform or ensure proper installation, operating systems, or appropriate software
  • Provide franchisees support for the initial training on equipment and software
  • Provide technical support to franchisees by communicating with them and resolving their concerns regarding software and hardware
  • Identify hardware and software solutions, troubleshoot technical issues, diagnose and repair faults
  • Monitor all open problems and issues to be certain they are resolved in a satisfactory and timely manner
  • Conduct scheduled maintenance and repair of employees and franchisees’ computers
  • Perform related duties as assigned
Education and Skills Requirements:
  • Ability to communicate in English
  • Completion of a college program in computer related field is required
  • Minimum 2 years related experience is required
  • Ability to multitask, prioritize, and manage time efficiently
  • Ability to work as part of a team or independently
  • Attention to detail and good problem-solving skills
How to ApplyExpiring: Dec 28, 2021Email: info@gramcanada.comQuick Apply
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