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Food and Beverage Server - Jobs in Richmond, BC

Baan Lao Fine Thai Cuisine
Job LocationRichmond, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Company descriptionLocated by the harbour in the historic fishing village of Steveston, you’re greeted with a beautiful ocean view and unique décor, transporting you on an intriguing and memorable culinary journey. We provide authentic, upscale Thai food, inventive cocktails, a carefully curated wine list, and an extensive tea list, presented with exceptional five star service. Embark on an exquisite culinary journey through the Kingdom of Thailand with our Signature Dinner. It’s a fine dining experience like no other.Baan Lao means ‘our home’, reflecting our core value of ensuring everyone feels like an honoured guest – including our team mates.As a member of our team, you will serve as a brand ambassador for Baan Lao, demonstrating honesty, integrity and a commitment to exceptional customer service. You are passionate about maintaining a positive, engaging environment for our guests and your coworkers.Job descriptionJob Duties

  • Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience
  • Create a pleasant, welcoming and respectful environment for all guests
  • Be extremely knowledgeable about every menu item and able to convey a meaningful description for all guest inquiries
  • Be comfortable and confident making food and drink recommendations to guests.
  • Accurately record and relay all food and drink orders
  • Coordinate with chefs and bartenders, providing clarification when needed.
  • Properly manage the flow of each meal for an optimum guest experience
  • Ensure the highest quality standards are met for service, cleanliness and food presentation
  • Work diligently with our maître d’ and/or management team to immediately address all guest concerns
  • Set tables, adhering to brand standards
  • Follow all safety and sanitation policies
  • Comply with all federal, provincial and municipal laws
Qualifications
  • 2+ years of server experience in fine dining establishment.
  • Previous Thai food restaurant experience is preferred
  • Exceptional customer service, good interpersonal skills and communication
  • Excellent memory for names and faces
  • Outstanding interpersonal skills
  • Detail oriented
  • Able to function within, and contribute to, a team environment
  • Understanding of FoodSafe and liquor law regulations
  • Must have legible handwriting
  • Experience with a restaurant POS software platform.
  • Passionate about creating a positive environment for guests and staff
  • High school diploma is required
  • Formal training in Hospitality is an asset
  • Keen interest and knowledge of wine an asset
We look forward to adding your energy and enthusiasm to our team.Part-time hours: 24 - 40 per weekJob Types: Full-time, Part-time, PermanentSalary: $17.00 per hourAdditional pay:
  • Tips
Schedule:
  • 8 hour shift
  • Holidays
  • Night shift
  • Weekends
COVID-19 considerations:View our safety and hygiene protocols here - https://baanlao.ca/health-safety/Experience:
  • serving: 2 years (preferred)
Work remotely:
  • No

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