Operations Assistant - Jobs in Richmond, BC

Job Description

Wenco International Mining Systems (www.wencomine.com), a subsidiary of Hitachi (ranking among the top 100 companies in the world according to Fortune Global 500 in 2021), is a software development and technology company that provides industry leading, innovative technologies to customers in the mining and material movement sectors, enabling sustainable and safe operations worldwide.As Wenco continues to build the next generation of technology, we need a wide range of professionals to help us achieve our objectives. We are currently looking for a full-time Operations Assistant to join our office in Richmond, Canada.Reporting to the Operations Specialist, the Operations Assistant role is an integral part of the Operations Department. The Operations Assistant will be primarily responsible for supporting the overall day-to-day functions of the global Operations team, and other deliverables as outlined below.Your Key Deliverables and Responsibilities:

• Assist the Operations Specialist in the efficient processing of all Inbound and Outbound Logistics or as required to deliver solutions to Wenco’s end users
• Assist the RMA (Return Merchandise Authorization) team in maintaining customer experience and the efficient processing of repairs within Wenco’s business systems.
• Be Primary contact for coordination of Inbound and Outbound Logistics of RMA’s
• Assist with processing of all incoming Purchase Orders
• Respond to customer inquiries regarding their orders, timing of shipping, etc.
• Assist with incoming RFQ’s and process or redirect to appropriate department for action.
• Ensure data integrity in Wenco’s business system for uniform and accurate data entry across warehouse locations to meet business requirements and reporting deadlines.
• Support the day-to-day Operations’ team duties, as required.
• Assist with Global Export Control compliance including staying up to date with regulations, preparing &/or assisting the Product Delivery team for required paperwork for shipments, etc.
• Support all policies as set by Wenco and ensuring compliance with internal controls and external regulations.
• Ad-hoc tasks requested by manager pending business needs.

Your Experience, Knowledge, and Skills:

• Certificate (or working toward) in Supply Chain and Logistics or related field or equivalent work experience.
• 1+ years of experience in a relevant role.
• Experience Microsoft Dynamics 365 Business Central Navision an asset.
• Solid knowledge of Microsoft Office applications (Excel, Word, PowerPoint).
• Detail orientated and committed to quality and a high level of accuracy.
• Ability to understand, learn and apply regulations as applicable to the business and new processes.
• Strong organizational and time management skills.
• Excellent communication skills, verbally as well as the ability to write clear, formal business communications.

WHY JOIN WENCO‍

• We provide opportunities for career-growth within a fast-scaling global company
• We offer an extensive benefits plan
• We invest in continuous training and professional development (in-house and external) to learn the latest technologies
• We offer flexible remote work arrangements
• We offer our employees an attractive profit-sharing plan that provides them with the benefits of their hard work
• Refer a friend program – work alongside your mates and receive from $3000 to $5000 (equivalent to Canadian currency) for each successful referral!
• We are heavily involved in the community and join various events of non-profit organizations
• We pride ourselves on our company culture (over the last 5 years we have scored between 97% and 100% in our employee surveys on Inclusion and Diversity in the workplace
• We have free counselling for you and your family via our EAP helpline
• We offer much more!

As our team experiences high volumes of applications, only shortlisted candidates will be contacted.Wenco advances the efficiency and safety of the world’s surface mining equipment through our fleet management systems. We are committed to providing a stable yet exciting work place environment for individual employees to build and grow their career with the Company.Wenco is an Equal Opportunity Employer.DisclaimerThe information in this description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is not intended as an employment contract. Job descriptions are subject to change, which may not necessarily affect compensation.Quick Apply

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