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Sales Representative - Jobs in Richmond, BC

BlackboxMyCar
Job LocationRichmond, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

OVERVIEWEstablished in 2012, BlackboxMyCar is the largest distributor of dash cams and automotive products in North America. We are an award-winning company who have supplied products to the RCMP, CSIS, CIA, and the US Department of Justice.We partner with the best-in-class manufacturers to bring top-quality dash cams at the best prices to consumers, combined with providing the most in-depth information available to ensure that our customers are always making informed purchasing decisions. At BlackboxMyCar, we pride ourselves on making sure each and every customer gets treated fairly and with respect. Our team is committed to offering the highest tier of pre- and post-purchase customer service every day.We are currently looking for a hardworking and dynamic Sales Representative to join our in-house team in Richmond, BC at our head office. Were looking for a full-time position. You must be able to work all Saturdays (a weekday will be swapped).OUR COMPANY PROVIDES:

  • Employee discounts on the products we carry
  • Competitive compensation and extended health coverage (medical, vision, dental, etc.)
  • Development in growth both vertically within a department as well as horizontally across our other departments
  • Coverage for paid programs aimed at developing self-growth or other specific skills
  • Freedom to take initiative in spearheading projects
  • Monthly sales spiffs
  • Free snacks and food
  • Annual company-wide parties/events
  • Birthday and anniversary celebrations
  • Long-term loans on the products we carry
  • Monthly gatherings/events to connect with each other
  • A supportive and positive team environment for all members
  • A culture that promotes a healthy work-life balance
YOULL BE A GREAT FIT IF YOU CAN:
  • Provide customer service via email, in-person, text message, and live chat
  • Provide and address sales inquiries and technical support via the modes of communication above
  • Input, handle, and ensure customer orders, inquiries, messages, etc. are dealt with in a prompt and professional manner
  • Keep the rest of the sales team (other coworkers, assistant manager, and manager) informed of any issues, problems, or concerns
  • Collaborate cross-departmentally to ensure customer requests, orders, issues, etc. are resolved and followed up in a timely manner
  • Provide and deal with RMAs, and then test and process them
  • Routinely test out new dash cams and related products
A SUCCESSFUL APPLICANT IS:
  • Excellent at multitasking
  • Excellent at communicating
  • Precision-oriented
IT WOULD BE NICE IF YOU HAVE:
  • Customer service experience
  • 60+ WPM typing speed
  • Familiarity with eCommerce platforms such as Shopify, Amazon, and eBay
  • Experience with CRM systems such as Gorgias, SalesForce, etc.
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