Sales Representative - Outbound - Jobs in Richmond, BC

Job Description

Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service If so, this may be exactly what you’re looking for. At WORLDPAC, we import and distribute original equipment and quality replacement automotive parts to select specialty import and domestic service centers and we strive to be the best parts provider in the automotive after-market industry. We’re part of Advance Auto Parts, the largest after-market auto parts provider in North America.We are looking for positive, goal-driven, car enthusiasts to join our collaborative sales team as a Sales Representative - Outbound.What we have to offer:

• A safe and healthy work environment;
• Opportunity to work for the largest after-market auto parts provider in North America;
• Career Advancement – internal promotions and Visibility to career growth opportunities across the entire Advance Auto Parts organization;
• Access to a robust online training system for personal or leadership development;
• A rewarding organizational culture through our Team Member recognition program;
• Employee discounts on auto parts;
• Competitive benefits package after 90 days of employment – health/dental, life insurance, AD&D, short/long term disability, etc.;
• Financial benefits including group RRSP with employer contribution;
• Discounted Employee Stock Purchase plans for all permanent Team Members.

About the Position:The Sales Representative – Outbound is responsible to primarily develop and implement proficient selling skills while demonstrating specific repetitive competencies in the areas of prospecting, growing, developing and maintaining an active assigned customer account base. This includes effective solicitation of automotive related product across all WORLDPAC car lines to customers for the purpose of developing them into long-term business clients. New account development is an integral part of the job activity and overall position responsibility. The position requires the individual demonstrate the ability to grow sales while consistently improving the quality and performance of assigned customers.

• Achieves assigned performance goals and objectives set by management;
• Manages a finite number of active customers as defined by management;
• Develops new leads by utilizing all available resources, including referrals, web and other electronic media;
• Maximizes current customer potential by using all available resources, including but not limited to CRM contact and data mining tools, purchase analysis to determine growth opportunities, regular contact with owners and key decision makers, VAS (training, etc.), developing and leveraging relationships, periodic field work, maintaining current knowledge of new product and market developments;
• Documents all relevant account activity in the CRM tool or other appropriate areas;
• Represents WORLDPAC in a highly professional manner and in accordance with the companys code of conduct and ethics;
• Maintains a current working knowledge of local markets and tailors sales strategy to customers within these markets;
• Maintains current automotive knowledge and computer technical skills;
• Maintains positive working relationships with territory development managers, branch operations, customer support and other internal departments;
• Prepares a yearly budget for assigned customer base, including new customer development based on customer or market potential;
• Travels periodically based upon customer needs as determined by the immediate supervisor.

What you bring to the team:

• Have 1-3 years of Extensive automotive parts knowledge - import knowledge a plus;
• Strong telemarketing or customer services experience in areas of new account solicitation and customer development in the automotive aftermarket industry;
• Proficiency in the use of technology tools used to manage and develop new and existing customers, including but not limited to computer hardware and software and on-line resources (internet and intranet and telephone systems);
• Capable of working under pressure and meeting deadlines. Goal oriented with a continual drive to succeed;
• Works with minimal supervision;
• Uses analytical and problem solving skills in a professional manner. Proficient with data entry, including speed and accuracy;
• Communicate effectively with teammates, customers and vendors of the organization. Excellent verbal and written communication skills in English and in a clear articulate manner;
• Ability to solve practical problems and deal with a variety of situations where only limited standardization exists;
• Ability to interpret a variety of instructions in written, oral, diagram or schedule forms;
• You are a self-starter and a team player: solid interpersonal, analytical, and collaborative skills;
• You are reliable -Excellent attendance record;
• Bilingual skills preferred.

WORLDPAC Canada endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruiting and selection process. Please contact WORLDPAC Human Resources at 647 999-0734 to make a request for reasonable accommodation during any aspect of the recruiting and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job

Stay Connected