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Hotel Receptionist - Jobs in Rigaud, QC

Travelodge by Wyndham
Job LocationRigaud, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Main Job Duties and Responsibilities

  • welcome and greet guests
  • answer and direct incoming calls
  • inform guests of hotel rates and services
  • make and confirm reservations for guests
  • ensure proper room allocation
  • register and check guests in
  • confirm relevant guest information
  • verify guests payment method
  • verify and imprint credit cards for authorization
  • issue room keys and direct guests to their rooms
  • maintain clear and accurate records of guest room bookings
  • compute all guest billings, accurately post charges to guest rooms and accounts
  • receive and transmit messages for guests
  • listen and respond to guest queries and requests both in-person and by phone
  • provide accurate information about local attractions and services
  • liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
  • complete and maintain any incident reports, daily activity reports or other reports requested by management
  • manage conference room bookings and scheduling
  • close guest accounts and check guests out
  • review accounts and charges with guests during the check-out process
  • process accurate payment of guest accounts
  • inform housekeeping when rooms have been vacated and are ready for cleaning
  • enforce rules and policies of the hotel
  • maintain a neat and orderly front desk and reception area
Work remotely
  • No
Job Types: Full-time, Part-time, PermanentSalary: $14.25-$18.00 per hourSchedule:
  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekend availability
COVID-19 considerations:Common surfaces are sanitized regularlyEducation:
  • Secondary School (preferred)
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