Supervisor Member Service - Rimbey - Jobs in Rimbey

Job Description

Posting Closes: September 13, 2024 4:00 pm (MST)Employment Status: Temporary/Full Time (37.5 hours per week); 12 to 18-month contract; projected start date Nov. 25, 2024Compensation: $52,121 to $65,152 per annum (depending on experience) Servus is growing! We are currently looking for a Supervisor Member Service at our Rimbey Branch.Servus Credit Union is Alberta #39;s largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada #39;s Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World’s Best Banks list for two years in a row, we are a team of smart, gutsy, and driven individuals.Reporting to the Branch Manager, your primary goal is to lead and coach our Member Service Representatives so that they can identify our members needs and recommend, refer, or provide products and services that enhance their financial fitness.More specifically, the scope of your responsibilities will include, but are not limited to:

• Motivating and coaching employees to find opportunities to shape members financial fitness

• Being proactive in pursuing new business opportunities

• Adhering to policies, procedures, and loss prevention guidelines to mitigate risk of loss

• Providing support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork

• Understanding and meeting the needs of our members by providing them with advice on appropriate products and services, and/or identifying opportunities to refer members to appropriate team members or external partners

• Demonstrating an expert understanding of all branch security procedures

RequirementsTo qualify, you will need at least 4 years of retail banking experience and your high school diploma. Although not required, the following education/certificates are valuable assets:

• Post-secondary education in Finance (or related studies)

Servus encourages candidates with a strong desire to learn and improve their financial intelligence! We provide extensive training, coaching, and educational/personal development assistance, to give you all the right tools to succeed and continually improve in this role.Most importantly, we are looking for candidates with enthusiastic energy and impeccable communication skills who are effortless in building rapport with our members. If you are a positive, organized, and detail-oriented person looking for a long-term career growth, then we encourage you to apply!BenefitsWhy work for usWorking for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Trainingamp; Development Opportunities

• Career Advancement Potential
• Flexible work options
• Competitive Compensation including performance-based incentive pay

• Meaningful work towards individual corporate goals

For information about these benefits and more, click here. What happens next Click on the link below to apply for this amazing opportunity. If you #39;re shortlisted, you #39;ll hear from us after the posting closes. Should you require an accommodation during the application and selection process, send us a quick email at careers@servus.ca with the position and location you #39;re interested in.We’re not just banking on numbers; we’re investing in the power of belonging. At Servus, we’re a team of unique authentic individuals working together to reimagine financial fitness. We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Your skills, passion, and curiosity could be the perfect fit for Servus so even if you don’t meet every qualification, we encourage you to apply!  #indh