Coordinator, Construction & Warranty - 16 Month Contract - Jobs in Saddledome

Job Description

Homes by Dream is looking for a Construction/Warranty Coordinator - 16 Month ContractWe are always looking for the best and brightest to join our thriving community. Dream #39;s Housing team is currently looking for a Construction/Warranty Coordinator to provide support coordinating construction and warranty efforts through in-house and contract labor for new home construction. You will play a critical role in ensuring we are able to deliver a finished home product to our customers on time.Who are youAre you passionate, dedicated, and a great multi-tasker Do you love working with people If so, read on. We want to hear from you.Over the 3+ years you #39;ve worked in a construction coordinator and/or customer service position, you #39;ve proven that you are not afraid to think outside the box to find the best approach to achieve results. You are proactive, leading by example rather than sitting back. You consider the bigger picture when focusing on new initiatives and you thrive on driving improvement and efficiency.Your understanding of the importance of ensuring the work is performed on time to meet our customer #39;s needs is apparent through your day-to-day actions. You have exceptionally clear written and verbal communication skills. You are highly organized and detail oriented, and it is important to us that you are team-oriented and that people like collaborating with you.We want to bring on someone who is eager to learn, work hard, and have fun. In other words, we want you to fit in here. This is an opportunity for you to take on responsibilities, build on your already strong skill set and help your team achieve its goals, all in a work environment that is fast-paced, dynamic and fun.What will you doBelow are some of the primary responsibilities you will be taking on in this role. There will be more, but we can discuss those in person.

• Assist to identify and resolve all issues in normal operations and manage communication for all schedule disruption, provide reporting and metrics as required.
• Communicate with Construction Manager and/or Leadership regarding concerns about construction progress, be proactive with finding solutions.
• Act as the main point of contact for homeowners to connect with regarding warranty assistance and requests by phone, email and in person (occasionally).
• Act as a liaison between the homeowner, the warranty team and trades to resolve service calls.
• Coordinate and schedule repairs and warranty work, issuing purchase orders for the work when required and as needed.
• Communicate and coordinate construction seasonal items to homeowners.
• Track budgets, prepare and maintain logs, acquire additional documentation (i.e., engineering reports) and generate written correspondence to the homeowners.
• Track data and warranty requests in CRM (Hyphen) and JDE Homebuilder.
• Monitor trends and gaps to address ongoing issues or concerns with the Construction and Warranty teams.
• Set follow ups with trades and team to ensure work is complete
• Coordinate meetings with service and construction managers to review and update to-do list.
• Assist site staff in organizing work related to construction of home.
• Respond to inquiries from sales staff regarding project status and schedule; Organizeamp; coordinate necessary paperwork for suppliersamp; sub-trades including creating material lists, reviewing orders from suppliers, issuing purchase orders and change orders.
• Schedule; Organizeamp; coordinate necessary paperwork for new home utility providers during construction.
• Accurately decipher and apply National Building Code and New Home Warranty Coverage in a variety of situations.
• You may need to help out with other fun and exciting projects as required.

What type of experience and skills do you haveThese are only some of the things we #39;d like you to bring to the table. We can cover the rest when we meet.

• 3+ years of experience in a coordinator or customer service position with a focus on construction. Experience with a residential home building or a post-Secondary education in Construction Management or similar designation from a recognized institute, either would be considered and asset.
• Strong computer application skills with proven proficiency in MS Office. Experience with JDE Home Builder/Hyphen, Build Pro would be considered an Asset.
• Advanced knowledge of the construction build process and local building code requirements.
• Strong verbal and written business communication skills.
• We expect you to be proactive and have creative problem-solving skills.

Who are weDream is one of Canada #39;s leading real estate companies, with over $24 billion in assets under management across five Toronto Stock Exchange ( quot;TSX quot;) listed trusts and numerous partnerships across North America and Europe. We develop, manage, and invest in master-planned communities, income properties, and urban intensification, and develop land and residential assets in Western Canada.Our attitude and approach set us apart from our competitors. We are guided by our entrepreneurial spirit: we seize unconventional opportunities and try new things, approaching every project with passion and purpose.Dream Unlimited is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process.