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Order Management Representative - Jobs in Saddledome

Blackline Safety Corp.
Job LocationSaddledome
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

Our fast-growing company is seeking an Order Management Representative for our Customer Care team. In this role, you will be responsible for the timely and accurate processing of orders for Blackline Safety.Who are youYou believe in a customer-focused company and want to be part of a team that provides world-class customer experiences. By#39;Going the extra mile #39; you support your team to produce high-quality results to ensure our customers are safe. Innovation is part of your DNA and drives you to find solutions to everyday challenges. You are resilient and do not shy away from new or changing priorities. Your logical approach contributes to meeting our service level by overcoming obstacles quickly and with integrity. You demonstrate leadership with your positive attitude and desire to contribute to Blackline Safety #39;s success in every detail of your day.Data Skills/Qualifications/Education:

  • possess 2 to 3 years of experience in supply chain and / or order processing or related industry
  • possess strong business acumen
  • understand Credit Card payment processing through an automated system
  • experience with a CRM system
  • demonstrate advanced verbal and written business communication skills that are clear, concise, courteous, and professional
  • customer service
  • experience supporting a dynamic team of sales professionals
  • technical capacity, able to understand our products to effectively assist in the accurate and timely processing of product orders
  • sound mathematical skills to validate orders and assist our partners with their order inquires
  • computer literate including Microsoft Word, Excel, Power Point, Google Drive, SharePoint MS Teams, Outlook, Remote working communication tools
  • organized, detail-oriented and can multi-task in a fast-paced environment
  • team player who offers solutions and ideas to continually improve the business
  • proactive in your approach to customer issues
  • outgoing, courteous, ambitious, and present a professional demeanor
  • passion for customer care and understand new technologies
  • go-getter with a positive attitude, wanting to make a difference within your team
  • firm in your delivery of company policies while being empathetic to customers #39; demands
Responsibilities:
  • Process product sales orders accurately according to standards
  • liaise with the Regional Sales Managers, the Client Success team, the Productionamp; Shipping teams as well as our Distributorsamp; Customers
  • resolve concerns for our internal and external customers
  • Provide information to our customers via e-mails and phone-calls in a proactive, prompt, and professional manner
  • Be an example of professionalism and high standards
  • Support the Client Success team in the renewal of service plans for our existing customers
  • Meet customer care goals and service levels for an exceptional customer experience
About Blackline SafetyBlackline Safety is a technology leader driving innovation in the industrial workforce through IoT (Internet of Things). With connected safety devices and predictive analytics, Blackline enables companies to drive towards zero safety incidents and improved operational performance. Blackline provides wearable devices, personal and area gas monitoring, cloud-connected software and data analytics to meet demanding safety challenges and enhance overall productivity for organizations with coverage in more than 100 countries. Armed with cellular and satellite connectivity, Blackline provide a lifeline to tens of thousands of people, having reported over 185 billion data-points and initiated over five million emergency alerts. For more information, visit BlacklineSafety.com and connect with us on Facebook, Twitter, LinkedIn and Instagram.Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions. Come join our inclusive team and start collaborating with us on exciting projects!

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