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Desktop EUC L1 - Jobs in Saint-Laurent, QC

Iron Systems
Job LocationSaint-Laurent, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Behavioral skills required:

  • Must have good customer facing skills and be well presented.
  • Demonstrates independent and proactive thinking
  • Builds effective relationships with both with CLIENT and End Client
  • Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
  • Must be able to work alone and unsupervised, taking the initiative when necessary.
  • Must be organized and prioritize work appropriately.
  • Fully vaccinated techs
Technical skills & Experience required:
  • Must have experience of using an ITSM system.
  • Must have good working knowledge of Microsoft Windows operating systems and related Office applications.
  • Support experience of MACs would be beneficial
  • Knowledge of mobile devices, in particular those running iOS and Android operating systems
  • Working knowledge of current and legacy hardware platforms, experience with building, configuring, replacing and troubleshooting desktop and laptop hardware components;
  • Ability to replace defective parts.
Desired Educational Requirements:
  • Completion of CompTIA certifications – e.g. A+, Network+, etc.
  • Completion (or near completion) of Microsoft certifications – e.g. MCP, MCITP, MCSE, etc.
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