E-Commerce Fulfillment Coordinator - Jobs in Saint-Lambert, QC

Job Description

Company descriptionWe are Thread & Maple, a Canadian company specializing in unique knitting and crafts tools and accessories, based in St-Lambert, QC. We are a women-owned small, but rapidly growing business, primarily selling our products online direct to customers and wholesale to 50+ yarn & crafts shops in North America, Europe and Australia. We are looking for a reliable, organized self-starter to join our team and help us scale the business to the next level.Our headquarters is located on the 2nd floor of a women’s clothing shop in the charming St-Lambert town center, walking distance from shops and restaurants. We will be seeking a larger space in the South Shore/Montreal area early 2023 as we grow our business and operations. This is an exciting opportunity for someone interested in the crafts, retail or ecommerce and wanting to make an impact on the growth of a small business.We offer:- An intimate working environment, sharing a common space with only one to two other team members- Schedule flexibility- Competitive wage- Expenses-paid travel to industry tradeshows and fibre festivals- Plenty of opportunity for growth within a small teamCheck out our website www.threadandmaple.com for more information about our products & team!Job descriptionWe are looking for someone obsessed with organization and borderline annoying attention to detail : ) We have grown very rapidly, which brings its own challenges in being able to scale efficiently while maintaining high quality. Some of our products are quite complex due to many possible configurations and components, so we absolutely need someone who can keep track of a lot of details. The main focus of this role is helping us scale our e-commerce and wholesale order fulfillment and inventory management. As well, this role will provide opportunities to gain multidisciplinary experience across the business and to grow with us.Core Responsibilities- Ensure customer and wholesale orders are processed, carefully prepared, beautifully packaged and quickly shipped- Optimize internal procedures and workflows to help our fulfillment team be more efficient, while minimizing errors- Design and implement quality control processes for inventory receiving, to make sure items are carefully inspected, accurately accounted for, prepared and ready to ship- Coordinate stock receiving, kits and assembly and stock counts- Utilize warehouse management software including but not limited to Shopify, Dear Inventory, Shipstation, Freshdesk and Trello to help scale our operations effectively- Help us create a beautifully organized and intuitive warehouse space, to keep merchandise in good condition and easily located- Gather and maintain knowledge of our products & offerings, to the extent that it supports effective order fulfilment and organization of product components- Maintain appropriate levels of packing and office supplies, leveraging insight into planned events, sales trends and seasonality- Handle administrative responsibilities as neededRequirements- Experience in office support, fulfillment, shipping, or inventory management- Available weekdays 9am-4pm for a total of 30-40hrs per week- Work on-site in our St-Lambert office location alongside our operations manager and fulfillment associates- Very detail-oriented and organized- Takes personal pride in work quality and individual growth- Comfortable working independently- Able to leverage computer software to more effectively complete assigned tasks- Full proficiency in English language required- Occasionally drop off packages to nearby UPS or Canada Post locations for rush orders- Ability to handle packages from small envelopes to boxes ranging up to 50 pounds- Interest in knitting/crochet/crafts a plusJob Types: Full-time, Part-timePart-time hours: 30-40 per weekSalary: $18.00-$22.00 per hourAdditional pay:

• Bonus pay

Benefits:

• Casual dress
• Company events
• Flextime
• Paid time off
• Store discount

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:Our office is a large space to be shared with only two other people. We dont use or require masks.Experience:

• fulfillment, shipping, or inventory management: 1 year (preferred)

Language:

• English (required)

Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected