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Ocean Export Agent - Jobs in Saint-Laurent, QC

Expeditors
Job LocationSaint-Laurent, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Company Description“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000+ trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems
Job DescriptionJob Description
  •  Ensure smooth and timely freight process flow
  •  Ensure accurate and timely data entry into our operational system
  •  Track and Trace Ocean Export Files and reporting
  •  Use Global Ocean Export Monitor on a daily basis.
  •  Ensure documents are timely sent and Shipping notices communicated to overseas and customers
  •  Ensure accurate and timely client and vendors billing.
  •  Interact with our customers in arranging their international shipments, meeting customer service standards.
  •  Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
  •  Meet compliance at all times to regulations internal and external in accordance with government regulations.
  •  Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  •  Ensure all customers standard operating procedures in place and updated in Customer SOP
  •  Meet KPI standards in accordance with the Company’s procedures
  •  Overseas communications, timely responses to emails and requests (internal and external)
  •  Escalation of problems to Management when necessary
  •  Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  •  Meets company standards of 52 hours training per year per employee.
  •  Attend training classes when required.
  •  Complete mandatory training when required.
  •  Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  •  Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute,Sense of Humor, and Visionary.
QualificationsQualificationsKnowledge:
  •  A good understanding of Expeditors’ Products and Services
  •  Understanding of ocean documentation process a plus.
  •  Hazardous Materials certification (preferred).
Skills:
  •  Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  •  Pro-active, strong organizational skills.
  •  Good Microsoft Office and computer skills
  •  Fluent in English and French
Behaviours:
  •  Positive and willing to help attitude
Additional InformationExpeditors offers excellent benefits
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
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