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Job Location | Saint-Laurent, QC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Site Name: USA - New Jersey - Warren, Canada - Ontario - Mississauga, Guayama JV, Saint Laurent Montreal, USA - Missouri - St. Louis, USA - Nebraska - Lincoln, USA - New York - Oak HillPosted Date: Nov 16 2021The Quality Standard Manager provides quality leadership and direction to sites and above site functions for the North American Quality Management System (QMS).The purpose of this role is to set the Quality Standards and Compliance for the Consumer Health business units, direct the quality development performance and governance, as well as retaining a targeted expertise group for input and review of processes and standards. This role has accountability for the effective and efficient implementation of a Fit-for Purpose QMS system; with the aim to continuously improve, streamline and simplify the standards and processes for ease of adoption and sustainability by the sites and above site functions.Ensure the local quality units processes and procedures are aligned with global QMS and that QMS is utilized to monitor compliance with product safety, quality and efficacy and that new updates and policies are deployed in a timely manner.In addition to evaluating the effectiveness of the QMS, maintaining good regulatory standing and customer certification (eg. NSF). This role will initiate required improvements and support Quality Regulatory Intelligence (QRI) activities. While positively influencing the quality culture and supporting appropriate ways of working across NA to ensure QMS is effectively implemented and ‘in-use’.This role requires a strong working relationship with the Core QMS & Quality Regulatory Intelligence (QRI) central quality teams. In order to enable a productive working environment and ensure relevant standards, guidelines and processes to deliver our NA quality plan objectives. To drive education and awareness of systems and programs this role requires close collaboration with NA Quality System Manager, Site Quality Heads, QMS champions and liaison with QMS SME’s, Process Owners and QMS Reviewers, as well as retaining a targeted expertise group for input and review of systems and processes.This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:Standards & Guidelines:To act as the main point of contact between the Central QMS & QRI Team, NA QMS Champions, Process Owners and Reviewers for effective communication of existing, new or revised QMS requirements. Define the NA regulatory compliance requirement and business expectations for globally deployed processes. Set-up and maintain fit-for purpose QMS governance to enable and ensure gap analyses are conducted, and risks associated with gaps are assessed and action plans to address risks are established in accordance with QMS.Quality, Risk & Compliance:Accountable for ensuring proper identification, escalation and cascade of significant QMS or QRI process risks and issues related to QMS implementation. Ensure timely escalation of critical Good Manufacturing Practices/Good Distribution Practices compliance/regulatory risks and gaps. Support the development of timely resolutions to rectify issues encountered that may result in operational failure, delays or compliance risks. Provide regular reports on progress against gap closure action plan and ongoing QMS ‘in place’ and ‘in use’ performance, for Quality Council reviews.Ensure a robust mechanism for sustaining conformance of the QMS requirements has been established and remains effective and local audit processes routinely assess QMS ‘in place’ and ‘in use’ status. Support the development, and where relevant, the implementation and execution and monitoring of the NA Quality Plan and Yearly Operating Plan setting with a focus on compliance processes. Share and publicize achievements and QMS implementation successes, recognizing in conjunction with the QLT.Processes & Tools:Defining road map of short, medium & long-term plans to drive process improvement and effective across the NA quality organization. Ensure close collaboration with all quality teams to align on quality reporting and oversight on metrics, KPIs and trends related to audit, inspection, deviations/issues, and quality performance related to QMS.Act as a liaison with stakeholders to create an integrated environment for QRI management. Engage as Quality Lead for transformational projects, QMS process changes that impact the wider quality and supply chain organization, as appropriate. Making sure that the customer/consumer’s voice is represented and presenting the NA quality leadership teams with customer/consumer experience feedback.Define and implement mechanisms to maintain and improve the quality and regulatory intelligence programs across the NA BU functions and manufacturing sites. Maintain documentation and/or associated tools to support a NA quality regulatory intelligence program.Education & Awareness:Establish and maintain, as needed, a network of Subject Matter Expert’s across NA to engage them in the QMS processes, as well as to share learning’s and best practices and support on improvement initiatives. Embedding continuous improvement and simplification through review of existing processes.Separation Activities:Support global defined QMS separation strategy, ensuring QMS approaches are easy to maintain and support inspections and audits. Ensure guidance and training materials are readily available, simple to use, and assist the QMS champions in initiating and executing their records with ease.Why youBasic Qualifications:We are looking for professionals with these required skills to achieve our goals: