Service Manager - Jobs in Saint-Laurent, QC

Job Description

Service ManagerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. Mission statement: Manage a team of Commissioning Engineers and Service Project Managers and ensure commissioning activities and service projects are implemented in accordance with contract specifications, quality standards, safety requirements and ABB guidelines. Develop and executes service offering according to business strategy and ensures customer satisfaction.Your responsibilities

• Defines operating guidelines for teams and ensures implementation. Oversees progress, provides technical guidance and ensures resolutions of technical issues within one’s area of responsibility. Drives team performance to ensure delivery as per the parameters of time, safety, and quality set in the contract while following ABB standards.
• Ensures delivery of technical solutions according to service portfolio and customer requirements. Negotiates with customers to define Plant Acceptance Criteria and ensures that the commissioning teams obtain final acceptance certification. Represents commissioning function in project review meetings.
• Oversees contractual work within one’s area of responsibility - conducts regular progress reviews, participates in project reviews identifies and manages contract risks.
• Ensures that the commissioning team is adequately resourced, developed and equipped to meet business needs. Ensures correct assignment of tasks within the commissioning team, defines relevant per-formance metrics. Creates work plans and cost estimates for commissioning work.
• Responsible for the development and operations of training center. Collaborate within the excitation business line to develop material and simulators for customer various training sessions.
• Ensures completion of risk assessments and opportunity assessments (e.g. variation orders and claims) and implementation of resulting actions across projects.
• Collaborates when necessary, with the Supply Chain function to ensure correct suppliers, services and equipment are available to support the commissioning execution.
• Facilitates best practice sharing within the commissioning team. Ensures that the Certification process for Service Engineers is followed.
• Develops and drives continuous improvement activities to improve processes, policies, procedures and effectiveness within one’s area of responsibility.
• Ensures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed. Guides, motivates, coaches, and develops direct and indirect subordinates within HR polices.
• Participates in defining the annual budget for area of responsibility and is accountable for managing performance against agreed financial targets and constraints.

Your background

• Bachelors degree in electrical engineering and Power.
• 5 years of experience in commissioning is an asset (preferably excitation systems).
• Strong business acumen.
• Experience managing a large team of technical and commercial resources.
• Strongly motivated by success and eager to work in a fast-paced environment.
• Ability to develop proactive relationships with various business partners.
• Excellent written and spoken communication skills.
• Languages: English mandatory. Spanish and French are big assets.
• Proficient in Office suite.

Benefits

• Retirement plan
• Healthcare plan
• Accident insurance
• Wellbeing program

More about usWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the 8th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine. Also named as Canadas Top 100 Employers, Montreals Top Employers, Canadas Top Employers for Young People, Canada’s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABBs culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. #LI-HybridQuick Apply

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