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Service Biller: West Kootenays BC - Job ID# 240 - Jobs in Salmo, BC

Summit Truck & Equipment Repair
Job LocationSalmo, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

1235Job Title: Service Biller: West Kootenays BC - Job ID# 240Job Category:Professional office staff/managementOrganization Name:Summit Truck & Equipment RepairLocation: SalmoProvince/State:BCJob Type:Full Time, PermanentService BillerSummit Truck & Equipment Repair (part of the Sutherland Group of Companies) in Salmo, BC is currently seeking a Service Biller to join our team. At Summit, we believe it is about more than just fixing trucks. It’s about people coming together, supporting and helping each other in a company that feels more like a family. Come and live in the heart of the beautiful West Kootenays and enjoy everything the area has to offer including world-class skiing, snowboarding, fishing, hunting, camping, hiking, climbing, mountain biking, boating and much more.RESPONSIBILITIES

  • Oversee flow of customer appointments. Ensure that customers receive prompt, courteous, and effective service.
  • With the help of our trained technicians, inform the customer of any recommended maintenance services or repairs.
  • Keep up to date with commercial shop procedures, trucking industry and inspection requirements.
  • Prioritize repair and maintenance jobs and schedule work for Mechanics.
  • Open and close work orders, ensuring all data is correct.
  • Track Mechanics’ time.
  • Prepare work orders for Service Manager.
  • Document all work performed and recommended on the work order.
  • Communicate with parts department to obtain required parts.
  • Communicate with Service Manager if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Instruct Mechanics and Apprentices in proper procedures.
  • Become familiar with and comply with the company’s Health & Safety Manual.
QUALIFICATIONS & SKILLS
  • Minimum Grade 12 High School Diploma.
  • College certificate or additional courses would be an asset.
  • Basic understanding of heavy duty equipment and mechanical fundamentals.
  • Excellent interpersonal skills with an upbeat and engaging attitude.
  • Strong customer relationship skills, including listening and the ability to communicate effectively.
  • Problem solving and critical thinking skills.
  • Solid computer skills.
  • Strong organizational skills and detail orientation.
  • Flexibility and openness to change; ability to take on special tasks as needed.
  • Results orientation, accountable and conscientious.
  • Ability to work independently or within a team.
  • Capable of demonstrating quality service and high-volume success.
  • Valid Class 5 Driver’s Licence.
WHAT WE OFFER
  • Starting wage of $30 per hour.
  • Opportunities for advancement through the Sutherland Group of Companies.
  • 4 on / 4 off rotation with 11.25 hour day shifts. No night shifts!
  • Extended medical, dental and vision benefits.
  • Matched contribution pension plan after 1 year.
  • Excellent work/life balance – enjoy 4 straight days off in the Kootenays every week.
  • Consistent, steady work in a professional and respectful environment.
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