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Client Information Officer - EMP000897 - Jobs in Saskatoon

Job LocationSaskatoon
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

How to Apply: For a more detailed job description and to apply, please go to www.saskatchewan.ca/careers. Click on Jobs Available to the Public, then click on Non-Permanent. You can search for this job using its competition number: EMP000897.Application InformationEmployer Name: Government of SaskatchewanIncorrect map location Hide the mapContact Fax: .Employer Website: https://govskpsc.taleo.net/careersection/10461/jobdetail.ftllang=en amp;job=EMP000897DescriptionThe Career Services Branch is seeking a client-focused individual to provide support for the delivery of programs and services throughout the province with the position housed in the Saskjobs Career Services Centre in Saskatoon.Your responsibilities will include providing the following services by telephone, email, virtually and in person:- Managing calls and emails through the provincial call center phone line;- Interviewing clients to determine their needs and refer them to appropriate resources;- Providing information on training and income support programs, and assist clients with multimedia self-help tools;- Planning, developing, facilitating and delivering workshops, presentations and providing information to help clients develop their job search skills, prepare resumes and interview techniques;- Having expertise in data entry to verify and enter client registrations; and- A proactive attitude towards technology.Our candidate of choice will:- Plan, prioritize and balance diverse and conflicting workload pressures taking into consideration task complexity, frequent interruptions and deadlines;- Have the ability to use problem solving and decision making skills to ensure the appropriate course of action;- Accurately enter, format and access data using computer software programs;Have the ability to be discreet, reliable and able to exercise sound judgment as you interact with a diverse community;- Have a working knowledge of local and provincial labour market trends and be able to identify and assess relevant data, trends, and opportunities and consider a variety of options to determine and implement an appropriate course of action; and- Be proficient and knowledgeable of applicable computer hardware and software process application; including but not limited to Microsoft Office, Word, Excel, Power point, CRM, ect.

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