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Customer Service Representative (WinField United Canada) - Jobs in Saskatoon, SK

Land O'Lakes
Job LocationSaskatoon, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Join Land O’Lakes, Inc., and help us bring food from farmer to fork, building vibrant communities along the way. We’re a global, Fortune 250 company and a farmer-owned cooperative, which means we work for one another—not Wall Street. We’re proud to rank a Top Workplace. We offer:Competitive compensation and rewardsBest-in-class healthcare for you and your familyPowerful savings programsTraining and career progressionCustomer Service Representative (WinField United Canada)This role is anticipated to be a 12-month position with the option to work remotely.Job Summary:The Customer Support Specialist is a “people person”, loves to problem solve, and can communicate effectively with a multitude of different personality types and stakeholders. You are responsible for creating and maintaining strong customer relationships, handling their product inquiries, and executing their product orders with our warehouse & logistics partners. You think one step ahead of our customer by ensuring product is available when they call and signal changes in their demand when they happen.Key Job Responsibilities:

  • First point of contact with customers via phone or email
  • Build and maintain relationships with customers and the multitude of personality types
  • Willingness to engage with customers as well as adapt and learn about different geographies
  • Execute product orders and product inquiries from customers
  • Oversee facilitation of logistics from warehouse to customers
  • Proactively manage inventory at warehouses – supply request, counts, forecast demand
  • Collaborate with the supply chain team to ensure proper product placement and product availability
  • General understanding of Accounts Receivable and invoicing
Qualifications:Required:
  • Excellent communication, interpersonal skills and organizational skills
  • Customer service or related experience
  • Exceptional attention to detail
  • Diploma or Degree in Business or Agriculture
Preferred:
  • Experienced in the agriculture industry and supply chain
  • Resourceful – the best solution might not be the first one. Use the tools at your disposal to find the best approach to solving problems.
  • Tech Savvy – you can navigate around different systems and online tools, especially Microsoft Office tools
  • Organized - Must work well under pressure and be able to juggle projects simultaneously
Land O’Lakes and our global entities support diversity in employment practices.Neither Land O’Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.Quick Apply
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