Manager Data Technologies and Services - Jobs in Saskatoon, SK

Job Description

During these challenging times, Federated Co-operatives Limited is working to serve our local co-ops, customers, and communities. We are committed to supporting our local co-ops and the communities they serve. Working together to provide essential services to communities across Western Canada, we are hiring a Manager, Data Technologies & Support Services on a permanent basis at our Home Office in Saskatoon, Saskatchewan.Who we are:As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. Our work is guided by our values of integrity, excellence and responsibility and driven by our vision of building sustainable communities together. To learn more about who we are, visit www.fcl.crs.What you’ll do:You will provide managerial and technical leadership to the Data Technologies & Support Services (DT&S) team, which is accountable for data services, operations and support delivered to FCL, CRS, CRC, and TGP. This role defines, establishes and/or supports alignment to IT governance processes and control models to improve accountability and practices for internal control and oversight. You will also be responsible for:

• Providing leadership and guidance to establish and maintain the data technologies and support services for performance, reliability, quality, security, resiliency, and recoverability requirements.
• The current data technology landscape includes: IIB ESB, CP4I (API Gateway), Informatica ETL, Teradata (EDW) and MicroStrategy (BI Reporting).
• Establishing and tracking metrics to measure quality of service including measurement of established service levels (SLA/SLO).
• Assignment of people on projects and allocation of resources (in general) to meet the demand for day-to-day operations (ref. key accountability above) with assessment of team member performance, providing input to (mentoring) and guiding team members to improve personal competencies with clearly defined objectives.
• Tracking allocation of resources and adjusting according to priorities, project milestones, delivery deadlines, and special projects.
• Strategic planning, anticipating future needs, driving consistency and standards into data technologies and services to rationalize and consolidate systems / platforms and solutions.
• Maintaining productive relationships with internal customers, other business units, strategic partners, vendors, and third parties.
• Reviewing requests from business units, review requests for proposal from external providers, review and revise contracts and statements of work.
• Responding to and overseeing the resolution of situations to contain/mitigate function risk in accordance with established guidelines/procedures/practices.

Why it matters:We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development.Who you are:You are looking for a career in Information Technology and:

• You have a Bachelor of Science in Computer Science or related technical field, or equivalent practical experience.
• PMP, ISP or comparable designations would be considered an asset.
• TOGAF, ITIL or similar certifications would be considered an asset.
• 8+ years of relevant IT experience and a track record of career progression along with increasing level of responsibilities, including:
  • Minimum 5 years of Enterprise IT experience:
    • Direct people management
    • Platform management and Capacity Planning
    • Supporting Systems Integrations, DevOps, and DataOps
    • Release Management and Environment Management
    • Monitoring, HA, DR, and Business Continuity Planning
    • Incident management, problem determination, and root cause analysis
  • Minimum 3 years of experience:
    • Load-balancers e.g. F5, Job schedulers e.g. Control-M
    • Identity Access Management, Role Based Access Control (least privilege)
    • Security principles of Web Services, Messaging, Databases, File Transfer
    • Delivering / Operating data services for a retail business
  • Familiarity with supporting the following technologies is an asset:
    • Teradata and MicroStrategy; Supply Chain, POS, and HR systems
  • You’re familiar with Strong verbal and written communication skills and demonstrated technical leadership.
  • You’re honest and trustworthy, are results oriented and strive to be the best in what you do.
  • You believe in collaboration, building relationships and value the perspectives of others.

Our Team Members receive competitive salaries, short-term incentives, a comprehensive benefits package and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop, and to foster a culture of teamwork and innovation.FCL embraces diversity and inclusion and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows every person to bring their whole self to work.We take the health and well-being of our team members and customers very seriously. We continue to take steps across all areas of our business and locations to keep our team members and customers safe and healthy.If this opportunity speaks to you, we invite you to apply by January 26, 2022.We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted. If you require support to apply for this opportunity please contact us at fclhr@fcl.crs.Please note you may be required to undergo a background check and substance test in accordance with FCL policies.Quick Apply

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