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Job Location | Saskatoon, SK |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Student Finance OfficerPrimary Purpose: To provide financial support services to students with the aim of fostering a positive student experience. This position is an integral part of the team responsible for providing financial service to students in the areas of government student loans, crisis aid, and awards. As this is a new position, the portfolio will adapt to changes and evolve throughout the academic cycle.Nature of Work: Reporting to the Associate Registrar (Bursar) and under the day-to-day supervision of the Finance Coordinator, Student Finance and Awards (SFA), this position supports students by helping them understand their accounts. Working in a fast-paced student support environment, this position supports specific functions of SFA such as reviewing and confirming government student loans, entering specific awards, issuing refunds and supporting the crisis aid process. This position will regularly collaborate with the Government Loans Administrator, Student Central Coordinator and Student Central Officers.This position works closely with other staff in Student Finance and Awards, Financial Services, Registrarial Services, and Student Central, as well as the broader campus community, to provide seamless service to students in a busy team environment.The incumbent will be expected to operate efficiently, effectively and independently in a busy, technology-rich environment, subject to frequent interruptions, multiple competing priorities and customer service interactions. There is a high expectation of working without supervision, in determining appropriate action around complex student finance issues and decisions. This position requires cultural sensitivity, compassion, and diplomacy in dealing with a diverse group of clients including students, department staff, and external clients. Attention to detail and accuracy are absolute requirements.The Student Finance Officer is expected to identify problems and take appropriate actions and/or make appropriate recommendations to resolve issues to the Associate Registrar, and to offer business process improvements to unit practices and procedures as required.Typical Duties/Accountabilities: