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Customer Service Representative - Jobs in Senneville, QC

Tenaquip
Job LocationSenneville, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Company DescriptionTENAQUIP is a 100% Canadian company and a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend.Why join Tenaquip

  • Named one of "Canadas Best Managed Companies" 16 consecutive years;
  • Profit sharing program;
  • 21 days of paid time off (vacation / personal days / floaters);
  • Group Insurance benefits;
  • Tuition Reimbursement;
  • Onsite access to fitness facilities (gym and squash court) and cafeteria;
  • Employee discount (tools, household equipment, and more);
  • Free onsite parking;
  • Casual dress code;
  • Social committee;
  • The Tenaquip Foundation: we’re heavily involved in our communities, provide countless donations to local charitable organizations;
  • Were friendly and like a good laugh. Its TENAQUIP we take seriously, not ourselves.
Job DescriptionWorking with a fast-paced and energetic team; as a Customer Service Representative, you will develop and maintain solid business relationships with our valued customers. The team loves to challenge each other and strives to achieve goals that help build the success of Tenaquip.As a CSR you will be responsible for but not limited to:
  • Process incoming quote requests;
  • Process orders that come by telephone, fax, and email;
  • Provide technical information as required;
  • Offer solutions to clients’ business needs;
  • Inform clients about upcoming product developments;
  • Upsell promotions that may affect theirs orders;
  • Communicate on the availability of products and progress of existing orders;
  • Partner with outside sales managers to help drive sales and improve customer service.
Qualifications
  • 2 years experience in a customer service role;
  • Excellent interpersonal skills;
  • Post-secondary diploma;
  • Ability to communicate effectively in English and in French (verbal and written);
  • Detail-oriented and able to meet deadlines;
  • Experience working independently in a fast paced environment;
  • Proficient with MS Office and data entry;
  • Client driven.
Additional InformationWe are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.#tenaquipjobsQuick Apply
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