Manager, Privacy and Health Information (Privacy Officer) - Jobs in Smiths Falls, ON

Job Description

Company BioHome and Community Care Support Services South East is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement.These organizations were previously known as Local Health Integration Networks (or "LHINs") at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.Home and Community Care Support Services South East is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better-connected care with health care providers working as one coordinated team in Ontario Health Teams.The south east region extends from Brighton on the west, to Prescott and Cardinal on the east, north to Perth and Smith Falls, and back to Bancroft. The boundaries are for funding and planning purposes only. Residents of the Home and Community Care Support Services South East can seek health care services wherever they prefer, inside or outside these boundaries.Position SummaryThis position is responsible for organization-wide compliance with legislated privacy requirements. This includes all aspects of applicability: research, implementation planning and education, ongoing breach risk identification, and privacy related reporting requirements both internally and externally. In addition, this position manages the Health Information Management (HIM) department that includes the Clinical Records Management function as well as the organizational Release of Information function.MAJOR RESPONSIBILITIESPrivacy Officer

• Is the organization’s Privacy Officer (formally designated individual) as described in PHIPA (Personal Health Information Protection Act) and is responsible to ensure that Home and Community Care Support Services South East maintains compliance with all government legislation, directives and guidelines related to privacy and confidentiality to provide accountability for the organization as a Health Information Custodian (HIC);
• Provides expertise and guidance to the Board, CEO, and staff on all matters related to privacy and confidentiality including Policy & Procedure development and related compliance auditing and monitoring;
• Liaises with legal counsel and other authorities such as police and coroners to fulfill warrants, production orders, or court orders
• Assists with inter-organizational electronic data sharing, data transfer or network agreements to ensure all privacy and confidentiality requirements are addressed;
• Participates with senior management to highlight privacy considerations for research projects and activities. Oversees the content, appropriateness of, and transfer of data to researchers.

Health Information and Records Management

• Responsible for the management of the legal health record, whether electronic or paper;
• Ensures mechanisms, policies and procedures are in place for the secure storage, controlled access and appropriate retention of patient related information;
• Responsible for all Freedom of Information Requests;
• Develops and implements policies and procedures and standards related to health information and records management including enhancements ;
• Oversees diagnostic coding (as applicable) and links with other departments for data quality and integrity activities and audits;
• Works with external partners for data migration or validation activities analyzing the transfer of patient data from one application to another;
• Oversees all Release of Information request activities from patients and third parties, including content inspection, clarifying and recording details from request to disclosure
• Enables as appropriate the rights of patients to access and amend their protected health information;

Relationship Management

• Represents the organization regarding privacy and Health Information Management on a local, regional and provincial level
• Builds and maintains effective working relationships with internal and external stakeholders and other parties
• Acts as primary contact for all privacy and health information management matters

Management of Human Resources and Leadership

• Directly manages the activities and performance of department staff
• Identifies departmental staffing requirements and is responsible for recruitment and selection of candidates;
• Sets goals and monitors department performance;
• Writes the content and oversees the delivery of privacy training and orientation to all employees and students

Minimum Qualifications & Position Requirements

• Degree or Diploma in Health Information Management, Business Administration and/or equivalent combination of education and experience.
• 5+ years of progressively responsible experience in information privacy law, access, release of information, and release control technologies;
• In-depth knowledge of HIM and related records management tools and systems, including legacy storage and retrieval;
• Management experience, preferably in a unionized environment;

Competencies

• Knowledge of security and data privacy legislation, requirements and practices;
• Is abreast of latest technology developments within and outside the healthcare sector.
• Engaged in organizational Threat Risk Assessments (TRAs) and/or Privacy Impact Assessments (PIAs) related to privacy and security, for the protection of infrastructure and employees, as well as for applications
• Knowledge of organizational business strategies, objectives, priorities and programs, and related technology priorities, plans, and requirements;
• Knowledge of the evolving role of Home and Community Care Support Services; the issues and priorities within the healthcare sector and how these impact multiple stakeholders;
• Knowledge of organizational administrative practices and procedures.
• Strong planning and organizing skills;
• Ability to use MS Office applications (e.g., Word, Excel, PowerPoint, etc.).
• Proven ability to oversee aspects of projects involving stakeholders from diverse areas and organizations;
• Ability to work effectively with internal and external customers to identify information systems needs and objectives;
• Ability to deliver information effectively in a variety of settings including one-on-one, team meetings and presentations to senior level audiences.
• Analyzes needs of internal and external customers to determine appropriate information systems solution to a business problem raised;
• Interprets and applies complex technical information and knowledge;
• Manages multiple priorities as circumstances and information change frequently.
• Suggests solutions for managing records management and privacy issues

Accountability & Decision-Making

• Responsible for day-to-day operations of the department in support of the organization.
• Accountable for administering Home and Community Care Support Services South East’s records and privacy management in accordance with policies, best practices and legislation
• Accountable for providing accurate and appropriate information to the management team to facilitate decision making
• Position has latitude to make independent decisions within established policies, guidelines and reporting requirements

Risk

• Inaccurate monitoring and reporting records and privacy issues could negatively affect the public image of the organization
• Failure to comply with legislation and/or policies and procedures could result in legal liability for the employee and/or the Organization

Closing StatementThe Home and Community Care Support Services South East invites applications from all qualified individuals. We thank all applicants for their interest; however only those selected for an interview will be contacted. The Home and Community Care Support Services South East provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources. Accommodation will be provided in accordance with Ontario’s Human Rights Code and the Accessibility for Ontarians with Disabilities Act . The Home and Community Care Support Services South East is an equal opportunity employer. La version française de cette annonce est disponsible sur demande.