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| Job Location | Starbuck, MB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Position: Member Services Representative – Full Time Reports to: Member Services SupervisorLocation: StarbuckThe opportunity: As Member Services Representative, you will play an important role in strengthening member relationships by identifying opportunities and exceeding service needs. You will proactively seek opportunities to promote Noventis’ products and services and innovative banking technologies. You will advise on appropriate solutions and facilitate lasting connections by referring members to specialists in Noventis’ network.What you’ll be responsible for: Identifying opportunity · Maintaining up-to-date knowledge of all branch deposit and loan-oriented products, services, and competitors’ offerings by regularly reviewing literature and attending team meetings· Increasing product usage and services by identifying opportunities to provide credit cards, promote Deposit Anywhere™, and highlight online and mobile banking options· Promoting all credit union investment and credit products; processing qualified referrals to appropriate staff members· Educating members on the use of alternate/automated servicesMember Service· Processing cash-related member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculating foreign and domestic exchange, cheque cashing and other functions normally completed by a teller· Maintaining custody of cash drawer and daily cash holdings; reconciling cash on hand at the end of each day with receipts and disbursements· Assisting members with more complex financial inquiries and/or problems such as certification of cheques, stop payments and holds, ordering personalized cheques, reconciling discrepancies in records and accounts and account balance inquiries· Adhering to security procedures as they pertain to the position· Fulfilling other duties as assignedWhat you’ll bring to our team: · A genuine desire to assist others with their banking needs· The motivation to provide excellent member service and advice· An exceptional ability to communicate clearly· A commitment to learning· The ability to navigate a variety of computer applications· Confidence while interacting with, and imparting knowledge to, members· A proven record of building strong and sustainable relationshipsIf this sounds like a great fit: Those interested in applying for this position are asked to submit a resume and cover letter referencing job posting #2021-42 by October 19th, 2021.Reference ID: 2021-42Application deadline: 2021-10-19Job Types: Full-time, PermanentSchedule: