F&B Supervisor PERMANENT - Jobs in Sun Peaks, BC

Job Description

As an award-winning business, The Sun Peaks Grand Hotel & Conference Centre is currently seeking a F&B Supervisor to join our team.What you can expect from us:The Sun Peaks Grand culture encourages individual initiative combined with a collaborative approach to deliver the finest mountain resort experience for our guests. We value innovation and development that contributes both to business success and personal growth. We also know you have a life outside of work, and encourage work-life balance, including reaping the benefits of living in resort and the summer and winter activities the mountain has to offer.With a 17-year-old history, the Sun Peaks Grand is the flagship hotel in Sun Peaks, offering an unparalleled guest experience, enhanced by a significant room renovation in 2018. Building on its success to date, this year will be another important phase in our growth strategy for both the hotel as well as the resort under common ownership, and an exciting time for the right individual to join the team.A sneak peek into some of the perks and benefits enjoyed by our Full-Time employees.Full access to Winter/Summer Season Lift, Trail and Golf passesCompetitive wages within Tourism/Hospitality industryStarting vacation entitlement of three weeksExtended Medical and Dental benefits after 3-month probation periodEligibility for our Pay for Performance incentive bonus program (after qualifying period), awarded to our top performersDining discounts within our Hotel outletsAdditional discounts at Sun Peaks Resort owned retail outlets and discounted ski /snowboard lessonsFree access to our Employee and Family Assistance Program provided through Homewood HealthReciprocal programs with partnering hotelsFriends and family SPG hotel ratesContinued professional growth and development opportunitiesROLE PROPOSITIONThe F&B Supervisor plays a vital role in establishing a positive experience for our guests while simultaneously behind the scenes guides the Food & Beverage operations to run smoothly. The F&B Supervisor is the main support to the Food & Beverage Manager (Mantle’s Restaurant & Lounge / Morrisey’s Public House / Banquets) and is positioned to gain exemplary understanding of F&B operations. This knowledge will provide strength to the successful candidates’ professional experience opening up opportunities of advancement internally and externally throughout the Tourism / Hospitality industry.ACCOUNTABILITIESOversees the F&B operations and ensures established SPG Standards of Service are executed in a processional and consistent mannerSupervises the food orders and delivery of serviceTakes note of opportunities to improve processes and remove barriers that weaken guest experienceChampions guest resolutionInteracts with guests throughout the duration of their dining experienceDrives customer loyalty through guest interactions and feedback from guests.Provides ongoing suggested operational improvements to the F&B ManagerAssists in the ongoing training of the Bartenders, Servers and Jr Servers finding opportunities of coaching and further skill development for all team membersProvides the F&B Managers timely feedback on F&B team members performance and readiness for advancement opportunitiesIdeal Candidate:1-2 Years supervisory experienceServing it Right CertificationMicros POS system experienceExcellent food and wine knowledgeAbility to work as a team as well as independentlyStrong attention to detailAbility to motivate and support a team in a fast-paced environment, creating an innovative culturePassion for guest service and the proven ability for consistently anticipating guest needsExcellent organization and time management skills with the ability to multi-taskLimited staff accommodation is available for this position. Due to the communal nature of the majority of our units, priority will be given to those successful applicants who have received both doses of their Covid-19 vaccination.Quick Apply

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