Restaurant Supervisor, Permanent (Mantles Restaurant & Lounge) - WINTER SEASON - Jobs in Sun Peaks, BC

Job Description

ROLE PROPOSITIONMantles Restaurant & Lounge, located in the lower lobby of the Sun Peaks Grand and the heart of the village core, welcomes hotel guests, visitors to Sun Peaks Resort and the local community. We are looking to hire a Food & Beverage Supervisor, a seasoned hospitality enthusiast with a taste for mountain adventures, to complement our existing team and to play a vital role in creating positive experiences for our guests while guiding the restaurant operation. Food & Beverage Supervisors are responsible for the day-to-day operation, directing the front-of-house team, and working alongside the culinary team to ensure an exceptional guest experience is delivered and maintained while also caring for, supporting, and nurturing positive workplace culture. Supervisors work all meal periods, primarily overseeing the restaurant operation. Still, they are responsible for In-Room-Dining, take-out, and assisting the Bar/Lounge team. The candidate best suited to the operation is an accomplished communicator, who drives the guest experience, is passionate about food, drink, wine, and service will work to assist the Restaurant Manager with tasks such as scheduling, inventory, ordering, and is compliant with Health & Safety. Most of all thrive in the mountains and all they have to offer. As part of the team here at the Sun Peaks Grand, successful candidates can expect a workplace culture to be proud of and benefits such as free access to skiing, snowboarding in the winter and golfing, biking, and hiking in the summer. The Food & Beverage team within the hotel is dedicated to coaching and developing its employees to further progress their goals within Sun Peaks and to take with them into their future. If this sounds like the ideal working environment, fill out an application to work, live and play where you belongACCOUNTABILITIES

• Supervise breakfast, lunch and dinner services supporting and delegating tasks to the front-of-house team, overseeing all aspects of the service
• Set up each service for success, checking reservations, assigning sections, compiling notes for each service’s pre-shift, conducting the pre-shift briefing, and checking that the restaurant is clean, tidy and ready for service
• Delegate tasks to the front of house team as appropriate, follow up on set expectations and hold team members accountable
• Ensure the standards of service and operational procedures are being adhered to
• Take note of opportunities to improve processes to strengthen the guest and staff experience
• Responsible for timely and effective service recovery
• Interact with guests and quality check their dining experience
• Provide ongoing suggested operational improvements to the Restaurant Manager
• Help conduct monthly inventory of stock
• Ensure FOH needs are ordered and healthy levels of product are maintained
• Ensure FOH spaces are clean and tidy
• Perform voids and other necessary transactions in the POS
• Assist in the ongoing training of the bartenders, servers, and support team members, finding coaching opportunities and furthering skill development
• Contribute to and help with employee performance reviews
• Assist in the scheduling of FOH employees
• Provide feedback to the F&B Manager on F&B team members’ performance and readiness for advancement opportunities.
• Serve tables as needed
• Bartend as needed, covering bartender breaks etc.
• Willing to assist other Food & Beverage operations within the hotel, including banquets, and perform any other duties as necessary

IDEAL CANDIDATE

• Passionate about the mountains and skiing & snowboarding
• 1-2 years restaurant supervisory experience
• Knowledge of table reservation software (OpenTable / TouchBistro)
• Serving it Right Certification
• Micros POS system experience
• Excellent food, wine and cocktail knowledge
• Ability to work as a team and demonstrate initiative
• Strong attention to detail
• Excellent organization and time management skills with the ability to multi-task
• Dedicated to working within a dynamic team that focuses on collaboration and guest experience
• Passion for guest service and the ability to anticipate guest needs
• Excellent organization and time management skills and able to multi-task
• Must be available to work various shifts, including availability on weekends

What you can expect from us:The Sun Peaks Grand culture encourages individual initiative and a collaborative approach to delivering our guests the finest mountain resort experience. We value innovation and development that contribute to business success and personal growth. We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in resort and the summer and winter activities the mountain offers.A sneak peek into some of the perks and benefits our Full-Time employees enjoy.

• Full access Winter/Summer Season Lift, Trail and Golf passes
• Staff recognition dinners and events
• Dining discounts within our Resort & Hotel outlets
• Free access to our Employee and Family Assistance Program provided through Homewood Health
• Reciprocal programs with partnering hotels
• Friends and family hotel rates
• Continued professional growth and development opportunities

Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected