Sales & Catering Coordinator (Maternity Leave Coverage) - Jobs in Sun Peaks, BC

Job Description

As an award-winning business, The Sun Peaks Grand Hotel & Conference Centre is currently seeking a Sales & Catering Coordinator to join our team.What you can expect from us:The Sun Peaks Grand culture encourages individual initiative combined with a collaborative approach to deliver the finest mountain resort experience for our guests. We value innovation and development that contributes both to business success and personal growth. We also know you have a life outside of work, and encourage work-life balance, including reaping the benefits of living in resort and the summer and winter activities the mountain has to offer.With a 17-year-old history, the Sun Peaks Grand is the flagship hotel in Sun Peaks, offering an unparalleled guest experience, enhanced by a significant room renovation in 2018. Building on its success to date, this year will be another important phase in our growth strategy for both the hotel as well as the resort under common ownership, and an exciting time for the right individual to join the team.A sneak peek into some of the perks and benefits enjoyed by our Full-Time employees.Full access Winter/Summer Season Lift, Trail and Golf passesDining discounts within our Hotel outletsFree access to our Employee and Family Assistance Program provided through Homewood HealthReciprocal programs with partnering hotelsFriends and family hotel ratesContinued professional growth and development opportunitiesROLE PROPOSITIONThe role of Conference Services Coordinator is integral to the success of the Sales & Marketing department because they are involved in the event planning, selling and operational execution of almost all group event bookings. The Conference Services Coordinator is the single point of contact between our clients and the hotel. They must ensure proper execution / communication of multifaceted details across multiple departments. This position requires precise organizational and communication skills as they provide executional leadership to all conference services related team members.ACCOUNTABILITIESAs primary onsite contact, represent the needs of the offsite Sales team and liaise between different departments within the hotel to ensure smooth communication and optimal guest experienceProcess all incoming phone inquiries and communicate them in an accurate and efficient manner to the appropriate Sales ManagerAssist Sales Managers with creation of new blocks and Request for ProposalsConstruct and coordinate any contracts and addendums under the direction of Sales Managers in a timely mannerCreate file folders of confirmed events by ensuring all details entered into our system match the contract and distribute to different departmentsConsult with customers to determine a comprehensive needs analysis, including objective and requirements for events, such as meetings, conferences, weddings, social gatherings, ski groups, or conventionsConfirm meeting space and guestrooms for groups based on current departmental parameters and follow up with contract and catering detailsAssist client in Food and Beverage selection by providing guidance and maximizing up-selling opportunitiesCoordinate and participate in all phases of client and/or hotel operations team pertaining to catering and banquet functionsEffectively manage client budget to maximize revenue. Consult with multiple departments to ensure we make “smart” business decisions to maximize profitCreate, manage and distribute Banquet Event Orders and floorplans in a timely manner to the Client and to the Hotel Operations teams. Within the BEO, include detailed information on client meeting room set-ups, number of persons attending, times of the meetings, audio visual equipment requirements, entertainment requests, agendas, food and beverage requirements, and billing instructionsCreate Group Resumes and distribute them in a timely manner. Host the weekly Group Resume meeting to ensure all departments are prepared and updated for each group’s arrivalConduct Pre-Convention meetings with convener, their staff and key hotel contacts for introductions and a complete review of the program details when necessaryIDEAL CANDIDATEHighly organized and ability to multi-task with keen attention to detailStrong communication, interpersonal, and customer service skillsAbility to influence others and work collaboratively across teams and departmentsQuick and creative problem-solving skillsProficient computer knowledge, including Microsoft Office and Opera PMSAbility to learn, adapt, and be efficient in a fast-paced environmentLimited staff accommodation is available for this position. Due to the communal nature of the majority of our units, priority will be given to those successful applicants who have received both doses of their Covid-19 vaccination.Quick Apply

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