Server (Mantles Restaurant & Lounge) - WINTER SEASON - Jobs in Sun Peaks, BC

Job Description

ROLE PROPOSITIONMantles Restaurant & Lounge, located in the lower lobby of the Sun Peaks Grand and the heart of the village core, welcomes hotel guests, visitors to Sun Peaks Resort and the local community. Servers play a vital role in the dining room. They are the point of contact for the guests, make tailored recommendations, provide elevated levels of hospitality, facilitate memorable dining experiences and let their personalities shine. Servers work all meal periods; they ensure that guests’ needs are anticipated and that their dining experience is truly effortless. They work with the rest of the FOH and culinary teams to provide an exceptional guest experience delivered and maintained across the service while caring for, contributing to, and nurturing positive workplace culture. The candidate best suited to the role is an accomplished communicator and multi-tasker, knows how to drive the guest experience, is passionate about food, drink, wine, and excellent service, and will work to assist the operation by running food, seating guests, answering calls, and supporting the rest of the team, is compliant with Health & Safety, and most of all thrives in the mountains and all they have to offer. As part of the team here at the Sun Peaks Grand, successful candidates can expect a workplace culture to be proud of and benefits such as free access to skiing, snowboarding, golfing, biking, and hiking in the summer. The Food & Beverage team within the hotel is dedicated to coaching and developing its employees to further progress their goals within Sun Peaks and take them into their future. If this sounds like the ideal working environment, fill out an application to work, live and play where you belongACCOUNTABILITIES

• Own the drink and food service for the guests of Mantles Restaurant & Lounge
• Deliver exceptional guest experience from seating through to billing by following the standards of service
• Anticipate guest needs throughout the dining experience, from drink refreshes through to prompt billing
• Use the POS system to send guest orders to the kitchen and bar and bill guests
• Maintain a clean, tidy and well-presented section and contribute to the overall cleanliness of the restaurant on a shift-by-shift basis
• Prompt and accurate cashing out at the end of service
• Ensures operational Health and Safety regulations are adhered to at all times
• Assist the restaurant team by running food and drinks to tables, bussing and resetting tables, and helping to greet and seat guests as required
• Acts as an ambassador for Sun Peaks Resort & Sun Peaks Grand Hotel
• Willing to assist other Food & Beverage operations within the hotel, including banquets, and perform any other duties as necessary

IDEAL CANDIDATE

• Passionate about the mountains and skiing & snowboarding
• Previous serving experience
• Serving it Right Certification
• Micros Simphony POS system experience
• Excellent food and wine knowledge
• Ability to work as a team and demonstrate initiative
• Strong attention to detail
• Excellent organization and time management skills with the ability to multi-task
• Dedicated to working within a dynamic team that focuses on collaboration and guest experience
• Must be available to work various shifts, including availability on weekends

What you can expect from us:The Sun Peaks Grand culture encourages individual initiative and a collaborative approach to delivering our guests the finest mountain resort experience. We value innovation and development that contribute to business success and personal growth. We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in resort and the summer and winter activities the mountain offers.A sneak peek into some of the perks and benefits our Full-Time employees enjoy.

• Full access Winter/Summer Season Lift, Trail and Golf passes
• Staff recognition dinners and events
• Dining discounts within our Resort & Hotel outlets
• Free access to our Employee and Family Assistance Program provided through Homewood Health
• Reciprocal programs with partnering hotels
• Friends and family hotel rates
• Continued professional growth and development opportunities

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