Senior Business Analyst - Jobs in Surrey

Job Description

The salary range for this position is CAD $37.01 - $53.20 / hourBring your passion for innovation, education, and performance in technology as you contribute to change lives in healthcare. You will work in a project based environment and support a busy Health Care Information Systems portfolio. As Senior Business Analyst within the Clinical Solutions Support - Education team, you will provide a range of business and systems analysis and support services.Involved in the design and development cycle for health informatics, you will work with all levels of the business, ensuring clinical solutions training aligns with business requirements, with measurable results.Build your career experience as you:- Participate in the design, development and delivery of new/revised education and training programs; develops education plans for clinical information systems and develops course curriculum and course descriptions; recommends training delivery options and registration criteria; develops tools to assess staff skill level and education.- Develop self-support education materials such as videos, quick references, FAQs and other instructional material to assist FH staff and minimize calls to the Service Desk; maintains and updates education webpages and related content.- Analyze the effectiveness of training programs and assists in establishing systems to support the department and Fraser Health #39;s strategic and organizational plans; acts as a resource to managers/supervisors for staff training.Are you motivated to join us We will be looking for you to have the following:- Bachelor #39;s degree in Health Information Systems Management or related field.- Three (3) to Five (5) years recent analytics, programming, and/or electronic health records systems management experience in a medium to large sized organization.- Experience in health and corporate informationHere is what we would like you to have:- Experience using education and training technologies in a complex business.- Online course and content developer experience using Learning Hub, Moodle and Adobe.- Adult education experience and have the ability to model a variety of teaching methods.- Are well organized and have excellent oral and written communication.An equivalent combination of education, training and experience is acceptable.This regular full-time position is based at our Central City offices in Surrey, BC, with access to rapid transit, shopping, restaurants, on-site gym and other amenities.Valued Benefits:A career at Fraser Health will offer you the opportunity to work in a fast growing and exciting organization with professionals who are eminent in their respective fields. We offer a competitive compensation package, including comprehensive health benefits coverage.We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends and family as a phenomenal place to work. We value diversity in the work force and aim to maintain an environment of Respect, Caringamp; Trust.Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organizationquot;WHO quot; approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka #39;pamux Nations. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Take the next step in your career and make a difference in the communities we serve! Apply today, so we can continue the conversation.We value diversity in the work force and seek to maintain an environment of respect, caring and trust.Find out what it #39;s like to work here. Like us on Facebook(@fraserhealthcareers), follow us on Twitteramp; Instagram(@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights!Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:The Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts, methods and technologies. Leads the analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health. The Senior Business Analyst will be engaged in multiple initiatives and will be responsible for project planning, business requirements gathering, data analysis and supporting the execution of projects and change management. Provides leadership and acts as an escalation point for Business Analysts to assist in resolving complex problems.- Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization.- Leads, develops, and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology.- Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.- Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts.- Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.- Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support.- Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.- Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health.- Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.Education and ExperienceBachelor #39;s Degree in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Three (3) to five (5) years of recent, related experience in a medium to large sized organization. Experience with health and corporate information systems.CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.Professional/Technical Capabilities- Demonstrated knowledge of health and corporate information systems.- Ability to analyze business processes and business specifications.- Knowledge of systems analysis, design and development life cycle theory, concepts and practices.- Ability to develop innovative system/computing technology approaches and- solutions for customer business needs.- Analytical reasoning and problem solving skills.- Ability to communicate effectively both verbally and in writing.- Ability to deal effectively with others.- Ability to organize and prioritize work.- Ability to work independently and as a member of a team.- Physical ability to perform the duties of the position.Job ID: 2023-57119External Company URL: https://careers.fraserhealth.ca/FTE: 1.00Scheduled Startamp; Stop Times (24 hour clock): 0800 - 1600Days Off: Saturday, Statutory, SundayProgram/Service (Choose one of the approved options listed above): Health Informatics and Information TechnologyDuties and Responsibilities:- Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization.- Leads, develops, and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology.- Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.- Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts.- Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.- Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support.- Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.- Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health.- Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.Qualifications / Skills and Abilities: Education and ExperienceBachelor #39;s Degree in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Three (3) to five (5) years of recent, related experience in a medium to large sized organization. Experience with health and corporate information systems.CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.Professional/Technical Capabilities- Demonstrated knowledge of health and corporate information systems.- Ability to analyze business processes and business specifications.- Knowledge of systems analysis, design and development life cycle theory, concepts and practices.- Ability to develop innovative system/computing technology approaches and- solutions for customer business needs.- Analytical reasoning and problem solving skills.- Ability to communicate effectively both verbally and in writing.- Ability to deal effectively with others.- Ability to organize and prioritize work.- Ability to work independently and as a member of a team.- Physical ability to perform the duties of the position.