Operations Control Centre - Team Lead - Jobs in T2E 8N4 Calgary Alberta

Job Description

Tricycle Lane Ranches Ltd (TLR) is a 27-year-old Property Management and Land Acquisition company serving its sister company, BURNCO Rock Products Ltd. (BURNCO), a 112-year-old construction materials business. As part of our continued growth, we are seeking a Team Lead for our Operations Control Centre (OCC) to join our Calgary Corporate Office.Reporting directly to the company president/OCC Manager, the OCC Team Lead will oversee the daily operations of the Operations Control Centre, which serves as TLR’s and BURNCO’s security department. This role requires a self-motivated, proactive, and detail-oriented leader who thrives in a dynamic environment and has the ability to manage a team effectively.Key ResponsibilitiesTeam Leadershipamp; Operations

• Oversee day-to-day activities of the Operations Control Centre (OCC) Team, ensuring smooth operations and security service delivery.
• Lead, mentor, and manage the OCC team, including scheduling, delegation, and performance management.
• Conduct training, coaching, and development initiatives to enhance team effectiveness.
• Collaborate with the OCC Manager to ensure compliance with security management systems and regulatory requirements.
• Oversee and facilitate package deliveries to the Head Office, ensuring timely receipt, proper handling, and secure storage, while ensuring the OCC team is equipped to manage the process efficiently.

Securityamp; Risk Management

• Assist with all security operations, including monitoring and managing security systems, CCTV, access control, intrusion detection, and key control systems.
• Conduct risk assessments and implement preventative security measures, including the development and maintenance of Preventative Maintenance Plans (PMPs)
• Develop and maintain Standard Operating Procedures (SOPs) and Emergency Response Procedures (ERPs).
• Ensure all security objectives align with organizational health and safety policies.
• Support the implementation of security systems across Canada and the US.
• Maintain accurate security records and documentation.

Facilityamp; Incident Management

• Monitor weather and media events that may impact employee safety or property security.
• Respond to incidents and provide support to internal teams and external partners as needed.
• Follow incident reporting procedures and ensure all required follow-up actions are completed, while ensuring the OCC team adheres to established protocols and compliance requirements.
• Oversee the Building Automation System (BAS) for the Head Office, with the potential to expand management responsibilities to BAS systems at other locations.

Reportingamp; Compliance

• Provide weekly reports on security activities, incidents, and improvements.
• Ensure regulatory compliance and adherence to security protocols.
• Work closely with other departments to address security concerns.

RequirementsWhat We Would Like From YouQualificationsamp; Skills

• 2+ years of experience in security operations or risk management.
• Prior leadership or team management experience preferred.
• Exceptional organizational and time-management skills.
• Strongproblem-solving and analytical abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong written and oral communication skills.
• Ability to handle confidential information with discretion and professionalism.
• Ability to work in a fast-paced, high-pressure environment.

Additional Requirements

• Candidates must have the legal right to work in Canada.
• Successful completion of a background check (references, credential verification, and criminal record check).

BenefitsWhat’s In It for YouCompetitive Compensationamp; Benefits

• Competitive salary based on industry standards.
• Comprehensive health benefits (Health, Dental, Vision, Life Insurance).
• Retirement Savings Plan – TLR matches up to 6% of base salary in the RRSP Plan.
• Professional developmentamp; education support for career growth.
• Access to on-site wellness facilities (gym, yoga/meditation room, recreational classes).

Join Our Team!If you are a motivated leader with a passion for security, operations, and team management, we want to hear from you! Apply today and help us build an amazing future at TLR.We’re accepting applications for the next month – apply by May 15, 2025!