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Manager of Clinic Services - Jobs in Thornhill

Enhanced Care Clinic
Job LocationThornhill
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

At Enhanced Care, we know the importance of primary care and family practice in everyone #39;s health and wellness. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely.Summary: Manager of Clinic Services is responsible for direct contribution of day to day tasks, supervision of on-site and virtual clinic service delivery.Reports to: Sr Manager Operations, Managing DirectorLocations: Thornhill (28-29 7181 Yonge Street, Thornhill, ON L3T 2A9)Aurora East (25 William Graham Drive, Aurora ON L4G 3G3)Responsibilities: Administrative

  • Directly manage daily operations and staff of clinic on-site and virtually
  • Collaborate with management and leaders in the organizations
  • Work closely with Project Management Office on project implementation, analytics and clinic efficiency
  • Ensure compliance with Health and Safety procedures and practices
  • Engage clinic staff, physicians, management, vendors and stakeholders to align with organizational priorities
  • Establish, maintain, communicate and implement clinic and confidentiality policies
  • Identify processes and methods to improve efficiency and service quality
  • Continue to develop efficiency and productivity among all sites
  • Manage and further develop utilization of electronic record and IT systems
  • Assist and lead other relevant projects and duties
Human Resource
  • Work with staff to establish smooth and productive operations at clinic sites
  • Ensure effective staff recruitment, training and performance
  • Maximize physician, specialist, pharmacy and other allied health service delivery
  • Communicate and engage with physicians, providers, vendors and patients
Financials
  • Work with accounting team to monitor operational efficiency and adhere to budgeted staff ratio and costs
  • Identify and capture cost-saving opportunities in supplies and procurement process
  • Coordinate with accounting to prompt and accurate account receivables
  • Profit and loss responsibility for sites
  • Provide management reports, insight and recommendations on a monthly basis
Clinic Enhancement
  • Articulate operational challenges and develop effective strategies for continuous improvement
  • Provide clinical guidance and support to ensure patient safety and privacy
  • Ensure long-term operational and organizational sustainability at clinic sites
Qualifications:
  • A minimum of 1 year management or team supervision experience - required
  • Background in clinic operations – An Asset
  • Excellent customer service and stakeholder engagement skills – An Asset
  • Experience with EMR and primary health care setting – An Asset
  • Valid driver’s license and access to reliable transportation – travel and driving required – to meet the needs of the business - Required
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