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Assistant Spa Manager - The Wickaninnish Inn - Jobs in Tofino

Wickaninnish Inn
Job LocationTofino
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

Job DescriptionJoin our Spa Team as an Assistant Manager where you have the opportunity to learn and grow in a Relaisamp; Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T amp;L World’s Best Hotel.We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.As an Assistant Spa Manager you will:

  • Be true to the mission statements of the Inn. Constantly ensure that the standards of Relaisamp; Chateaux, the Forbes standards and Wickaninnish service philosophies are followed.
  • Lead by example and be a pro-active member of the Ancient Cedars Spa Leadership Team.
  • Assist the Ancient Cedars Spa Manager as they are responsible and accountable for the actions of Ancient Cedars Spa team members; work as a “hands on manager” assisting the team as they strive to meet and exceed guest expectations.
  • Create a positive atmosphere for learning and development for the Ancient Cedars Spa team members.
  • Be responsible for the overall cleanliness and physical condition of Ancient Cedars Spa, including, but not limited to, working space, storage space, and equipment.
  • Be the contact person for guests who may require immediate assistance from the Assistant Manager, Ancient Cedars Spa, and/or follow up with guest concerns as necessary.
  • Assist in administering Human Resources related tasks within the department, including, but not limited to, scheduling, submitting payroll, interviewing, hiring, performance management, reviews, etc.) for members of the Spa Leadership team, coordinators, practitioners, yoga instructors, and attendants.
  • Assist in creating, achieving the annual budget for Ancient Cedars Spa.
  • Monitor the retail program within the spa; provide training and ongoing feedback to practitioners, as well as performance management discussions with practitioners related to their retail sales performance.
  • Work at the reception desk and cover treatments wherever required.
  • Be familiar with the Position Description for the Ancient Cedars Spa Manager and complete the Manager’s duties and responsibilities in his/her absence
  • Complete all administrative responsibilities required to maintain the smooth operation of Ancient Cedars Spa.

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