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Reservations Agent/Elopment Coordinator - The Wickaninnish Inn - Jobs in Tofino

Wickaninnish Inn
Job LocationTofino
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job DescriptionJoin our Front Office team as a Reservations Agent/Elopement Coordinator, where you have the opportunity to learn and grow in a Relaisamp; Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T amp;L World’s Best Hotel.The Reservations Agent/Elopement Coordinator position is a combination position to provide additional coverage of 1-800 calls and reservation administrative tasks in addition to booking, coordination and implementation of elopement packages taken through the Front Office/Reservations. The Reservation Agent/Elopement Coordinator will be responsible for creating Elopement Resumes on a weekly basis. Hours of work, as well as work days will vary.As a Reservations Agent/Elopement Coordinator you will:

  • Ensure efficient and personalized guest service meeting and exceeding Relaisamp; Chateaux, AAA 4amp; 5 Diamond and Forbes Standards
  • Monitoring and responding to all e-mail inquiries
  • System entry of reservations
  • Ongoing checks for accuracy and guest confirmations
  • Be responsible for the management and booking of Elopement over the phone, by email, and through online platforms
  • Organizing all elements of the Elopement Package consisting of 2 - 12 guests
  • On-site contact for elopement guests when on shift
  • Coordination of and point of contact for all outside suppliers required for such weddings, i.e. flowers, photographer, etc. for elopements along with outfitters and other suppliers
  • Coordination and liaison between all internal departments to ensure all details of the Elopement are taken care of and communicated efficiently
  • Prepare weekly resumes to share with the senior management team
  • In addition, clerical duties such as maintenance of reservation files and day to day operational paperwork are required
  • This position will also be expected to assist on the Guest Reception desk in a limited capacity of a Guest Service Representative whenever necessary.
  • Weekend shifts will be required

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