Aftercare Case Manager - Jobs in Toronto, Ontario, M5A 2L1

Job Description

Hours: 35 hrs/week.Range: $54,808-$79,460Location: 222 Carlton St., TorontoPosition: Unionized, Regular, Full-timeSummary: Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Native Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centred, family focused, and community driven.Primary Responsibilities:

• Provide fair, respectful, and culturally relevant services to Indigenous women and children, consistent with the mission, vision, and values of Native Child and Family Services of Toronto (NCFST).
• Collaborate with internal collaterals and external service providers to develop and implement wraparound supports.
• Administer psycho-social assessments and addictions assessments and document as per NCFST’s established policies and procedures.
• Administer cultural assessments in partnership with all internal and external collaterals.
• Form and foster therapeutic relationships with residents and members of their family.
• Conduct monthly home visits with members.
• Compile collateral information for all residents from internal collaterals and external service providers.
• Maintain a comprehensive understanding of crisis management and the impact of trauma on mental health and addiction issues.
• Identify and refer cases to the appropriate internal and/or external resources and supports.
• Develop and facilitate weekly virtual programming based on the needs of individual members.
• Provide outreach case management to residents.
• Work within a diverse multi-service and integrated team and support team members when required.
• Complete all required documentation as per NCFST’s established policies and procedures.
• Organize and attend plan of care meetings as required.
• Prepare and submit accurate funder and client related reports and records.
• Maintain strict confidentiality guidelines regarding all clients, conversations, and referrals.
• Other duties as assigned.

Qualifications, Knowledge and Skills:

• Post-secondary education in a related field. (i.e. Bachelor of Social Work, Child and Youth, Social Service, Addictions Counselling) With 2 years of experience in a related position. Alternatively, an equivalent combination of relevant education in a related field and experience working with the Indigenous community may be considered.
• 1 year of experience working in a mental health facility or residential treatment for addiction facilities is a requirement.
• Ability to provide an acceptable Child Welfare Check and Vulnerable Sector Check.
• Knowledge and awareness of First Nation, Inuit and Metis culture and traditions.
• In-depth knowledge of the spectrum of services provided by NCFSTamp; external service providers.
• Knowledge of child development, addictions, trauma-related conditions, family systems, domestic violence, child abuse or neglect, etc.
• Ability to work collaboratively with others from a strength-based and culturally based approach.
• Excellent time management and organizational skills to prioritize a variety of demands.
• Psycho-social assessment, effective counselling and crisis intervention skills.
• Excellent communication skills, both oral and written, to accurately document all case notes.
• Excellent computer and technical skills.
• Demonstrated understanding, and commitment to, integrating the Native Child and Family Services of Toronto Mission and values in to practice, service and relationships.
• Demonstrated understanding of workplace Health and Safety practices and understanding of an employee’s responsibility under current legislation.
• Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong interpersonal skills, tact, sensitivity and build strong internal relationships.

About Native Child and Family Services of Toronto:Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centred, family focused, and community driven.