Coordinator, Hospitality Services (12 Month Contract) - Jobs in Toronto, Ontario, M5H 2S7

Job Description

Goodmans LLP is internationally recognized as one of Canada’s leading and most innovative law firms. We offer market leading expertise in M amp;A, corporate, securities and finance, private equity, real estate, tax, restructuring, litigation and other business-related specialties.What makes Goodmans a great place to work Knowing you are part of a team that will ensure you feel valued, connected and supported. We are committed to fostering a dynamic and engaging culture that values diversity, equity and inclusion. If you are looking for a challenging and rewarding opportunity, then this is the place for you. Join us and put yourself in good company!We are looking for a Coordinator, Hospitality Services for a 12-month contract to cover a leave. As a key member of the Client Services team, you will be reporting to the Team Leader, Client Services. In this role, you will be responsible for exceptional customer service to internal clients, as well as participate and support in various initiatives across the firm.This position requires flexible hours to accommodate the firm’s needs.Scope of Responsibilities:

• Oversee daily catering orders and ensure adherence to budget requirements through coordinating and corresponding with caterers, including sourcing from local stores/markets when necessary
• Monitor and respond to client requests and inquiries that come through the Hospitality inbox and act quickly to resolve any issues, or meet last minute requests
• Reconcile, code and submit invoices by maintaining good process to monitor and track invoices
• Follow up with vendors when there is a discrepancy; perform quarterly invoice reconciliation to ensure all invoices have been captured
• Utilize meeting room booking tool (Rendezvous) to pull daily operational reports, input and track costs/budgets and confirm food and beverage (catering) services are arranged and documented in Rendezvous as per client requirements; review daily/weekly meeting requests
• Monitor and maintain Hospitality inventory stock levels; including placing supply orders with vendorsand reconciling shipping manifest when stock arrives; maintain storage rooms/areas
• Assist Event Team with event preparation ensuring supplies are available and set up as needed; update Banquet Event Order’s with Hospitality portion of event flow
• Maintain relationships with suppliers and vendors; source and recommend new offerings as needed; keeps abreast of industry trends
• Maintain and adheres to firm guidelines on cleaning, ensure best practices and service standards are being met during set-up/clean-up
• Support Hospitality Team with organizing and preparing for daily catering request set ups/clean-up; ensure all meeting requirements are placed in meeting room prior to start of meeting
• Provide assistance within the Hospitality Team during absences and as business volume dictates
• Other duties as assigned.

Requirements:

• A high school diploma or higher
• 1-2 years of relevant experience within a professional services environment
• Basic proficiency in MS Office applications including Word, Adobe, Outlook, Excel, Teams and PowerPoint
• Proficiency in role-specific software, including meeting room software and document management software
• Discretion, confidentiality and attention to detail are essential
• A team player who takes initiative and works well independently
• Solid writtenamp; verbal communication skills
• Demonstrates excellent client service and ability to anticipate client needs

We Offer:

• A comprehensive benefits package, including: health and dental benefits; vision care; employee assistance program; life insurance; short and long-term disability; extended mental health benefits; a fitness allowance; and RSP matching program
• Competitive compensation and vacation package
• Continuing professional development opportunities
• Various social events and wellness activities throughout the year
• A short walk from Union subway station and accessible from the path

Goodmans LLP is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Goodmans LLP invites applications from all qualified candidates. For applicants with disabilities requiring accommodation at any point in the recruitment process, please contact HR@goodmans.ca.Powered by JazzHR