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Medical Office Administrator - Jobs in Truro, NS

Lifemark Health Group
Job LocationTruro, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Medical Office Administrator (Casual On-call)Lifemark Health GroupTruro, NSLifemark is seeking a casual part-time Medical Office Administrator to support our multidisciplinary clinic operations in the Truro area. This role will provide short-term and long-term administrative coverage in Truro.The positions consists of primarily advanced scheduling, with additional short-notice opportunities available on an on-call basis. This position is ideal for someone seeking flexible, part-time work, without a static schedule or guaranteed hours. Shifts would be a mixture of scheduled vacation coverage, and on-call sick coverage, and would typically occur between the hours of 8am and 8pm, Mon-Fri.The Medical Office Administrator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Medical Office Administrator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.Primary Responsibilities

  • Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate a detailed and accurate intake of information on the patients first visit to the clinic and throughout their treatment plan
  • Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
  • Coordinate scheduling of patient appointments and maintain the patient’s medical record
  • Collect payment at time of service
  • Track coverage for all funding streams to ensure approval
  • Complete data entry and billing
  • Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
  • Provide administrative support to the Care Coordinator Manager and Clinic Director
Qualifications & Core Competencies
  • High School Diploma, G.E.D. or equivalent
  • Excellent customer service skills and telephone etiquette
  • High degree of organizational skills and ability to prioritize and multi-task
  • Excellent communication (verbal/written) and interpersonal skills
  • Strong computer and data entry skills
  • Flexible and adaptable to change
  • Experience in a Physiotherapy clinic an asset
  • Vehicle an asset
Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Apply Today! Visit www.lifemark.ca/careers for more information!Quick Apply
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