Team Lead - Jobs in Tsawwassen, BC

Duties and responsibilities include, but are not limited to, the following:

Training, coaching and developing employees so that they can successfully execute their jobs, by using all available training resources to maximum benefit.
Ensure all employees are committed to providing exceptional customer service, with the support of current customer service tools.
Ensure the store is neat, clean and organized (NCO) at all times, including the stockroo m/backroom and washrooms.
Respond appropriately to customer inquiries and concerns and make decisions, whenever possible, in favour of the customer.
Assist in ensuring store meets sales and wage cost objectives.
Provide support to ensure successful inventory management, including the prompt completion of markdowns.
Assist in Loss Prevention training for all employees
Ensure Loss Prevention Policies and practises are adhered to, in order to achieve shrink target.
Conduct employee bag checks before and after an employees shift, notify the store manager and or the district loss prevention manager for any loss prevention related concerns.
Must be available to work a flexible schedule to meet the needs of the business this includes evenings, weekends and holidays

QUALIFICATIONS

1+ years experience in retail
Proven leader ship skills
People person, with strong ability to communicate with customers and employees
Time management, organized and multitasking ability
Understand the principles of exceptional customer service and must work well in a team-oriented environment

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