| Auckland Jobs |
| Canterbury Jobs |
| Northland Jobs |
| Otago Jobs |
| Southland Jobs |
| Tasman Jobs |
| Wellington Jobs |
| West Coast Jobs |
| Auckland Jobs |
| Canterbury Jobs |
| Northland Jobs |
| Otago Jobs |
| Southland Jobs |
| Tasman Jobs |
| Wellington Jobs |
| West Coast Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Ucluelet, BC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
While working with Black Rock Oceanfront Resort, and its affiliates, the right candidate will conduct themselves in accordance with our Core Values: Take Ownership, Integrity, Make a Difference, Professionalism.This role serves as a direct outlets leader with a primary focus is night/day F&B service operations and managing the guest experience. In addition, this role is key to the ongoing coaching & training of service staff on the floor. This position guides F&B associates to drive exceptional guest service, cultivate employee engagement and maximize F&B financial performance.Competencies RequiredEducation/Experience2+ Years Serving Experience is preferredExperience in a similar leadership role an assetExperience working in the kitchen is an assetResponsible Beverage Service Certificate (Serving It Right) RequiredSome formal Hospitality Industry education is an assetKnowledge of Wines and SpiritsStandard Cash HandlingFOODSAFE certification is an assetSkillsExceptional Customer ServiceExcellent Verbal, Listening, and Written Communication Skills (Organization)Ability to Multi-Task and Work Under PressureFlexibility in Work Tasks and Work ScheduleAble to Lift/Move up to 40 lbs.Cultural Sensitivity and AwarenessJob DescriptionOpening, closing and outlet service supportBeverage program management and sales as requiredMaintain accurate and updated standard operation procedures in partnership with leadership teamEmployee RecognitionF&B service training programsSupport the orchestration and design of servicePerformance feedback and coaching of all F&B service staffEnsuring that F&B employees consistently have the tools to do their jobSystems management, specifically Visual 1 supportBuild guest loyalty through service standards & quality assuranceSolicits feedback from both employees and guests to continually enhance operationsAccommodate guests and conduct floor operationsAdministrative support – Can include: Ordering, Scheduling, Menu detail and formattingExceed guests’ expectations by providing exceptional customer service and anticipating guests’ needsHelp serving staff maximize food and drink revenue by employing strong sales techniquesCommunicate with Culinary and Front of House to ensure quality of product and service is maintainedComply with all Black Rock Health & Safety and Security regulationsStrictly adhere to all Black Rock Oceanfront Resort policies and proceduresBenefitsMedical/Dental benefits, after 6 months of employmentOther Staff Benefits and PerksThis job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.Subject to the successful candidate’s performance, and competition from other potential candidates, there is an opportunity for advancement to other roles or positions within the company.