| Auckland Jobs |
| Canterbury Jobs |
| Northland Jobs |
| Otago Jobs |
| Southland Jobs |
| Tasman Jobs |
| Wellington Jobs |
| West Coast Jobs |
| Auckland Jobs |
| Canterbury Jobs |
| Northland Jobs |
| Otago Jobs |
| Southland Jobs |
| Tasman Jobs |
| Wellington Jobs |
| West Coast Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Ucluelet, BC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
While working with Black Rock Oceanfront Resort, and its affiliates, the right candidate will conduct themselves in accordance with our Core Values: Take Ownership, Integrity, Make a Difference, Professionalism.The Guest Services Agent excels in both sales and customer service. As a presence on the front desk, you are often the first contact with guests as they arrive at Black Rock Oceanfront Resort. Multi-tasking and working under pressure are also essential since you are responsible for operating the multi-line telephone switchboard, checking guests in/out, and acting as the central point for many internal/external guest communications.Competencies Required:Education/ExperienceMinimum 1-2 Years Housekeeping/Front Desk ExperienceEducation in Tourism and Hospitality Strongly PreferredSkillsExceptional Customer Service and SalesFamiliarity with Using a Computer and Common Software ProgramsFamiliarity with Hotel Management Software would be an assetAbility to Multi-TaskExcellent Verbal, Listening, and Written Communication SkillsAbility to Maintain High Service Standard in Pressure SituationsJob Duties:Use property management software to check in/out guests, manage reservations, and take payments/depositsProvide guests with information about Black Rock Oceanfront Resort and the surrounding areaExceed guests’ expectations by providing exceptional customer service, maintaining a professional attitude, and being creative in order to satisfy guest requestsCommunicate with Housekeeping and other departments to ensure seamless co-ordination and proper follow-throughAnswer telephone calls on the multi-line switchboard and respond to enquiries and bookings, forward calls to appropriate staffMaximize hotel revenue opportunities through strong sales techniquesComply with all Black Rock Health & Safety and Security regulationsStrictly adhere to all Black Rock Oceanfront Resort policies and proceduresBenefits:Medical/Dental benefits, after 6 months of employmentOther Staff Benefits and PerksHours:While flexibility in schedule is appreciated because 24/7 coverage is need for Guest Services, we are specifically looking for someone interested in the 3:00-11:00pm shift.This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.Subject to the successful candidate’s performance, and competition from other potential candidates, there is an opportunity for advancement to other roles or positions within the company.Quick Apply