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Job Location | Ucluelet, BC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Spa PractitionerDepartment: SpaJob SummaryTo provide professional and engaging wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfill different client needs and objectives.Competencies RequiredEducation/ExperienceCompletion of High SchoolMassage Therapy Certification and/or Esthetician CertificationExperience in a luxury spa environment, preferably within a full service or luxury hotel would be an asset.SkillsHave good communication skills, and multi-tasking skills.Works well with a team.People person with a caring, positive attitude to clients.Able to communicate clearly in English.Be highly organized.Job OutlineProvides individualized bodywork treatments that meet the guests needs and expectations.Recommends Spa products and treatments and provides pertinent hotel information.Obtains the basic medical history for a client, assesses any problems, or conditions and suggests appropriate therapy based on current health of client.Assesses guest needs and inquire about contraindications like any allergies, high blood pressure, and pregnancy before beginning the service.Maintains spa and treatment room appearance, cleanliness according to standard operating procedures.Maintains knowledge of hours of operation, reservations, fees, treatments, products and merchandise as well as pertinent hotel information.Sets up and organizes workstation with designated supplies, forms and resource materials, report shortages to supervisor.Ensures that a high standard of service is maintained throughout the spa.Provide massage services to guests using props and/or products.Maintains complete knowledge of correct maintenance and use of equipment, also use equipment only as intended.Anticipates guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.Maintains positive guest relations at all times and maintain client details and confidentiality.Tries to resolve guest complaints, ensuring guest satisfaction and inform the management about any incidents or guest complaints.Handles emergency procedures and report any accidents to your manager and security.Handles inappropriate guest behavior as per the hotels standard operating procedures for Inappropriate conduct for guests and therapists.Frequently checks with guest to promote comfort, safety, and security throughout service.Fills out necessary reports or data at the end of each session.Attends all scheduled meetings, classes, and training sessions.Assists with washing and folding of all linens used in treatment rooms.Prerequisites:Physically fit for providing Spa Treatments, which require standing, and applying pressure.Caring, positive attitude to clients.Available weekends and holidays.Benefits:Competitive, commission-based pay.GratuitiesStaff Discounts (40% off food at Currents and Big Beach Lounge, 40% off Spa Services)Medical, Dental, Life Insurance & benefitsAssociate Rates for hotel staysVolunteer Support OpportunitiesTeam Enrichment EventsFinancial Support for Relevant Education OpportunitiesLow cost On-site Housing, if required and as availableInclusive Work EnvironmentThis job description is intended an introduction of the role, rather than a complete list of skills, efforts, duties, responsibilities or working conditions associated with the position.Quick Apply