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| Job Location | Ucluelet, BC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Spa PractitionerDepartment: SpaJob SummaryTo provide professional and engaging wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfill different client needs and objectives.Competencies RequiredEducation/ExperienceCompletion of High SchoolExperience in Reception (Spa preferred) or Front Desk ServicesSkillsHave good communication skills, and multi-tasking skills.Works well with a teamPeople personMust be available weekendsAble to communicate clearly in EnglishBe highly organizedJob OutlineProvides individualised bodywork treatments that meet the guests needs and expectations.Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information.Obtains the basic medical history for a client, assesses any problems, or conditions and suggests appropriate therapy based on current health of client.Assess guest needs and inquire about contraindications like any allergies, high blood pressure, and pregnancy before beginning the service.Maintains spa and treatment room appearance, cleanliness according to standard operating procedures.Maintain knowledge of hours of operation, reservations, fees, treatments, products and merchandise as well as pertinent hotel information.Setup and organize workstation with designated supplies, forms and resource materials, report shortages to supervisor.Be familiar with all hotel/spa packages, promotions, prices and rates.Ensures that a high standard of service is maintained throughout the spa.Provide massage services to guests using props and/or products.Maintain complete knowledge of correct maintenance and use of equipment, also use equipment only as intended.Anticipate guest's needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.Maintain positive guest relations at all times and maintain client details and confidentiality.Try to resolve guest complaints, ensuring guest satisfaction and inform the management about any incidents or guest complaints.Handle emergency procedures and report any accidents to your manager and security.Handle inappropriate guest behavior as per the hotels standard operating procedures for Inappropriate conduct for guests and therapists.Frequently check with guest to promote comfort, safety, and security throughout service.Fill out necessary reports or data at the end of each session.Attend all scheduled meetings, classes, and training sessions.Assists with washing and folding of all linens used in treatment rooms.Prerequisites:Physically fit and in good health (strength is not a major requirement, but stamina is necessary).Caring, positive attitude to clients.Genuine interest in helping clients overcome their physical problems.Extensive knowledge and experience of deep meditation and relaxationExperience:Minimum 2 year's massage experience in a luxury spa environment, preferably within a full service or luxury hotel.