Admin & Sales Support - Jobs in Vancouver, BC

Job Description

2285 Cambie St, Vancouver, BC V5Z 2T5, Canada Req #32Wednesday, June 16, 2021We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.Reporting to the Showroom Branch Manager, the Admin & Sales Support will greet customers, directing them to the appropriate team member to assist them in their customer needs. The Admin & Sales Support will also assist our in-store customers with any general inquiries regarding our products.What you will do:Serve as the first point of contact and support for customersSetting up selection appointments for our customers as requiredSupport the Showroom Consultants by assisting with returns, warranty and service requestsAssisting customer with selecting accessory items including light bulbs and plumbing replacement partsBecome a valued sales team member by learning and developing strong sales skillsEntering orders and preparing spec packages to support the sales teamProcess payments in the store and over the phoneMaintain showroom price tagsAssist with store inventory countsCovering reception duties and completing general administrative duties as requiredAbout You:Interest in interior design and/or lighting and plumbingA keen interest in developing into a sales careerExcellent customer service and communication skillsA positive attitude and are an enthusiastic individualOrganized and time management skillsReliable and have a strong work ethicStrong computer skillsPrevious experience in sales or working in a retail environment is an assetAbility to speak Mandarin is a definite assetROBINSON offers a competitive total rewards program including benefits and retirement savings plans, a profit sharing program, an employee sabbatical program, and product purchase plans.Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies.Thank you to all interested candidates, those selected for an interview will be contacted.ROBINSON is committed to a diverse, inclusive and respectful workplace. We strive to foster an environment that respects our differences, is inclusive and ensures all employees receive fair and equitable treatment.