Administrative Assistant, Complaints and Investigations - Jobs in Vancouver, BC

Job Description

Who We AreFounded in 1891, the College of Pharmacists of British Columbia is located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh). The College is a BC health regulatory body and is a vital link in the chain of trust between patients, pharmacists and pharmacy technicians. Its job is to protect public health by licensing and regulating pharmacists and pharmacy technicians and the pharmacies where they practice. The College is responsible for making sure every pharmacist and pharmacy technician in BC is fully qualified and able to provide the public with safe and ethical pharmacy care.Achieving Excellence Canada’s Gold Certification further establishes the College as a modern, relevant and progressive organization, which is able to continue to fulfill its duty to protect the public within an ever-changing provincial health landscape. The College believes in integrity, transparency, and excellence. As part of our team, you can expect to be treated professionally and with respect. We strive to work hard as a team to succeed, while supporting our staff in achieving a healthy work-life balance. The College believes in integrity, transparency, and excellence. As part of our team, you can expect to be treated professionally and with respect. We strive to work hard as a team to succeed, while supporting our staff in achieving a healthy work-life balance.Our Diversity, Equity and Inclusion CommitmentAs the College is committed to making our health system more culturally safe for Indigenous Peoples of First Nations, Inuit, or Métis ancestry, we welcome and encourage their applications.We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. The College seeks to attract, retain, and develop a qualified, capable, and diverse workforce that represents our communities. We are committed to employment equity by ensuring all human resource practices comply with the provisions of the Human Rights Code, address unintentional bias and are impartial, fair and honest. We believe that every individual receives fair treatment and is provided with the appropriate resources and opportunities. The College also fosters a welcoming, inclusive, and respectful environment where ongoing diversity, equity and inclusion learning and training are offered; cultural and social awareness are provided; and religious observances are acknowledged.About the RoleThe College is seeking to hire an Administrative Assistant for a 6-months contract (full-time) with the possibility for an extension. We are looking for a team player who has an acute attention to detail and excels in following processes. Reporting to the Complaints & Investigations Operations Manager, this position is based in Vancouver and is responsible for providing direct administrative support to the Complaints and Investigations department.Essential Duties

• Prepares, updates, proofreads, formats, and transcribes documents (letters, reports, manuals, forms & others).
• Creates, files, and maintains department’s paper/electronic records and templates.
• Monitors and distributes inquiries from the CPBC Complaints Mailbox; and responds to emails as necessary.
• Makes arrangements for meetings, including preparing agenda and supporting documents, creating minutes and taking minutes at meetings as required, and setting up meeting rooms and IT equipment.
• Maintains all databases.
• Maintains SharePoint virtual folders and FTP servers for contractors, legal counsels, and committees.
• Inputs and monitors deadlines on team calendar; tracks deadlines for undertakings, and correspondences from registrants and contractors.
• Communicates with internal and external stakeholders regarding administrative related matters.
• Prepares and uploads all Inquiry Committee meeting related materials for committee members.
• Photographs and logs evidence as required.
• Secures, stores, and releases evidence to appropriate parties as needed.
• Assists with the maintenance of the evidence room.
• Works with supervisor to identify, streamline and improve business processes.
• Supports the department as assigned by supervisor.

Qualifications & Skills

• Minimum 3 years of office experience
• Proficient in Microsoft Office applications including Outlook, Word, Excel
• Strong detail orientation and drive for accuracy
• Experience working in a legal environment an asset
• Good interpersonal skills and strong team orientation
• Good organizational skills with ability to multi-task and prioritize
• Ability to be flexible and adaptable in a fast paced environment
• Good written and verbal communication skills
• Ability to deliver results under pressure and during times of ambiguity

Salary & BenefitsSalary is in accordance with the Category 3 Administrative Assistant classification in the current MoveUP (Canadian Office and Professional Employees Union Local 378) Collective Agreement.We offer opportunities for personal professional growth; and provide an excellent and challenging work environment where innovation, teamwork and creativity are highly valued.How to ApplyThe College offers accommodation for applicants with disabilities to take part in the selection process. Please let us know if an accommodation is required when you are contacted about an interview and/or assessment. All information in relation to accommodation is kept confidential.If you are interested in joining our team, please submit a cover letter and resume by email by end of day Friday, August 5, 2022.We thank all applicants for their interest, however, only those selected for an interview will be contacted.Job Types: Full-time, Fixed term contractContract length: 6 monthsSalary: $50,625.00-$59,064.00 per yearSchedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Office: 3 years (required)
• Administrative experience: 1 year (preferred)

Application deadline: 2022-08-05Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job

Stay Connected