Area Director, Group Sales - Fairmont Vancouver Hotels - Jobs in Vancouver, British Columbia

Job Description

Job DescriptionWhat is in it for you:Cosmopolitan by nature - With the most luxurious accommodation, extraordinary cuisine, inviting ocean views, cultural celebrations and West Coast recreation, Fairmont’s hotels in Vancouver are simply unrivalled.Be an ambassador for the brand, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences.

• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• A competitive salary, starting from $125,000.00 per annum
• Eligible for bonuses and/or salary increases in accordance with company policy
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Foodamp; Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program

What you will be doing: Based out of one of the Vancouver properties, and reporting to the Regional Director of Sales and Marketing with dotted line to Directors, Sales and Marketing at the three Vancouver properties, responsibilities and essential job functions include:

• Provide exceptional leadership and support to our regional group sales team, fostering a “can do” work ethic
• Responsible for maximizing revenues and maintaining relationships with key accounts by actively seeking out opportunities and develop strategies and tactics focused on surpassing budgeted group revenue goals
• Regular prospecting of new business and develop key accounts for the region
• Conduct routineamp; timely calls on all accounts
• Organize and lead client events, sitesamp; business development trips
• Participate in training, industry trade shows and sales trips
• Collaborate with Marketing and PR teams to develop and execute winning group focused marketing and media initiatives, campaigns and collateral
• Manage regional travel budget to maximize proactive opportunities and exposure for the region
• Communicate and represent the group sales department to operations at each hotel. Communicating/hosting sites (sales and operations), attending Leadership meetings, Resumeamp; Pre-con Meetings, and ensuring strong sales presence while customers are onsite
• Champion ALL Meeting Planner program
• Develop and enhance authentically local comprehensive themed events, activities and activations
• Assist Directors of Salesamp; Marketing in the following areas:
  • Support the forecasting, budgeting, and month end/commentary process
  • Assist with development of Marketing Plan, Budget and Sale Activity calendar
  • Protect/manage meeting/function space to maximize group revenues
  • Ensure rate quotes and negotiations for room contracts are within the established parameters
  • Responsible for initial client recovery and resolution
  • Champion team efficiency/use of applications and tools
  • Collect marketamp; competitive intelligence to access and implement strategy and long-term goals
  • Lead communication with hotel suppliers: Encore, Global Salesamp; Industry Partners
  • Represent the hotel ongroup meeting committees
• Ensure high accountability of area sales team through:
  • Establish annual group goal setting in collaboration with sales leadership
  • Building out strategic action plans by market
  • Establishing a business development strategy Meeting monthly reporting deadlines and activity goals
  • Ensure prompt and courteous service is extended to both internal and external customers
• Support the goals, objectives and philosophies of Fairmont Hotel Vancouver, Fairmont Pacific Rim and Fairmont Waterfront
• Embody the values of AccorHotels: Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trustamp; Respect
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures, and all safety policies
• Other duties as assigned