Assistant Executive Housekeeper - Jobs in Vancouver, BC

Job Description

Welcome to the Wedgewood Hotel and Spa, a Relais & Chateaux property!Located on the corner of Hornby and Robson Street, in the very heart of Vancouvers hottest shopping, entertainment, and financial district, the Wedgewood Hotel & Spa, member of the “Relais & Chateaux” collection, is a 83-room, luxury boutique property, appointed with European stylish rooms & suites, meeting spaces with the latest trending technology and the award winning “Bacchus” fine dining restaurant.Are you ready to take the next step in your hospitality careerWe are currently looking for an experienced Assistant Executive Housekeeper eager to join our team of elite hospitality professionals who redefine luxury service and guest experience on a daily basis.Awards and achievements:

• Georgia Straight’s Newspaper “best of Vancouver” - Best Boutique Hotel & Best Fine Dining Restaurant #2021
• Trip Advisor: #3 Hotels in Vancouver 2022
• Trip Advisor: #1 Luxury Hotel in Canada 2020

Requirements:

• Should have an eye for detail and the ability to effectively deal with guests, other departments, and all housekeeping staff
• Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments
• Experience with turn down service, special needs of VIP guests/amenities is as asset
• Minimum 1 year in a management role, preferably in a four/five-star hotel environment.
• Maintains clear and efficient communication and coordination with the Front Office and other departments of the hotel
• Flexible schedule, ability to work evenings and weekends.
• Previous experience at a four or five diamond level.
• Inventories of cleaning supplies & linen stock to ensure adequate supplies
• Strong communication skills toward guests and staff
• Schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, and elevators
• Scheduling cleaning of all meeting rooms after a completed function
• Scheduling of weekly deep cleaning of all guestrooms, public spaces, and meeting rooms
• Investigating concerns regarding housekeeping service and equipment and taking corrective action immediately
• Advising management, front office, and admitting personnel of rooms ready for occupancy in an organized and timely manner
• Printing all housekeeping related reports and documentation
• Assigning team members to their duties and inspecting work for conformance to prescribed standards of cleanliness
• Scheduling periodic major cleaning projects throughout the property on a monthly basis
• Attend to any guest complaints and take service recovery measures if required.

Job Types: Full-time, PermanentBenefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Paid time off
• Vision care

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Vancouver, BC V6Z1V1: reliably commute or plan to relocate before starting work (required)

Experience:

• housekeeping: 3 years (preferred)
• Management/Supervisor: 1 year (required)
• Luxury Hotel: 1 year (required)

Work Location: One locationQuick Apply

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