Back of House Supervisor - Jobs in Vancouver, BC

Job Description

Department: Retail StoresLocation: Chinatown, VancouverWorkplace Type: On-siteJob Type: Full-time, PermanentThe Team:Founded in 2003, Livestock is Canada’s premier lifestyle apparel and footwear boutique, having opened its first retail store in Vancouver, Canada. Today, Livestock has grown to four retail store locations across Canada, with two shops in Toronto, one in Vancouver’s Chinatown, and our latest location in Winnipeg. Meanwhile, our omni-channel online store ships to hundreds of countries worldwide. Livestock curates the highest quality collections from a variety of carefully selected brands including Nike, Brain Dead, adidas, Carhartt WIP, Converse, G-SHOCK and tons more; including our in-house Livestock label. We are of the firm belief that style is not defined by exclusivity or price, and we apply that mantra to every piece that we select, every item that we design, and every collaboration that we compose.The Role:Our Retail team is looking for a Back of House Supervisor at our Chinatown location. The ideal candidate is someone with a high sense of urgency, keen eye for detail and driven mentality. You can anticipate some of your responsibilities to be to provide managerial support and help maintain as well as improve overall efficiency throughout your section. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. Development opportunities within the junior management are vast as there is room to grow with the company in-store with leadership characteristics such as creativity, problem-solving, and adaptability. As a Back of House Supervisor, you will play a vital role background support of ensuring the success of the Livestock team.Duties/Responsibilities:

• Lead day-to-day operations of the stockroom and ensure accurate labelling, logical placement, neat arrangement, and cleanliness.
• Contribute to the profitability of the retail operation by accurately receiving, handling, and managing the inventory of merchandise in a timely and organized manner.
• Managing end-to-end daily e-commerce sales which consists of processing, picking, packing and shipping orders direct to customer.
• Communicate on a daily basis with customer service and stores via slack channels and email.
• Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal sales.
• Encourage and foster personal progression throughout the staff team
• Managing associates within company guidelines, policies and procedures
• Providing assistance with the induction and training of new starters
• Daily use of our inventory system.

Skills/Experience/Knowledge needed:

• 2+ years of retail management or stockroom experience required.
• Experience with Shopify platform is an asset.
• Openness to feedback and willingness to develop.
• Excellent verbal and written communication skills.
• Strong computer and problem-solving skills.
• Strong attention to detail and task oriented.
• Must have a high sense of urgency.
• Must be both proactive and organized.
• IT skills- Microsoft Outlook, Word, and Excel is an asset.

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