Bell Person / Valet (Part Time) (164407) - Jobs in Vancouver, BC

Job Description

Create moments of joy that truly matter.Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the city’s most popular downtown areas. With a lustrous balance of tranquil surroundings coupled with inspirational design, Shangri-La Vancouver hosts people to the colourful joys of life. Shangri-La Vancouver has been awarded the Forbes Five-Star designation and the AAA Five Diamond honour; one of only four hotels in Canada to hold both acclaimed ratings.Inspired by our Asian heritage, we obsess over the guest experience and seek to deliver hospitality from the heart. Our Colleagues are our unique strength. We seek to hire and develop charismatic, dedicated, and passionate individuals to make their dream career, a reality.Join our world-class team as we pioneer new horizons.Your Shangri-La awaits!We are currently searching for an experienced Guest Service Ambassador | Bell Person to join our team on a part time basis. This role is paid a wage of $20.01 per hour and requires open availability to work a combination of shifts that will include overnights which are paid at a premium rate.Position DescriptionRepresent the Shangri-La Hotel Vancouver by being the first and last impression for our guestsWelcome all guests with a smile and an appropriate hospitality greeting - Welcome to the Shangri-La Hotel VancouverGreet all guests arriving by vehicle or by foot and clearly direct guest to registration areaResponsible for the delivery of Guest Luggage and any other items to guest roomConduct rooming for all guests checking in to communicate room controls and featuresEnsure the timely and efficient transfer of luggage to and from the guest’s roomPromote Valet parking service to guests arriving by vehicle, while ensuring all vehicle keys are clearly identified and stored in locked locationEnsure all entrances are free and clear of congestion for arrival and departure of guest vehicles.Move and organize vehicles on the drivewayParks and retrieve all guest vehiclesComplete thorough walk around of guests vehicles prior to parking and highlight any damage on corresponding valet parking ticketTo be noticeably positioned at hotel entrance to provide luggage assistance upon arrival, and departure and assist with the loading and unloading of luggage and ensure that it is sent to the location requested by the guestWhen requested or anticipated will provide guests with information and answers to questions about Hotel facilities such as; meeting facilities, dining options, local visitor and tourist attractions, and transportation informationProvide luggage storage by directing guests to the Bell DeskReport any suspicious or unusual behavior to hotel security servicesMaintain a presence in the Lower Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell CaptainConsistently offer professional, friendly and engaging serviceAssist guests regarding hotel facilities in an informative and helpful wayUndertakes other ad hoc related responsibilities, as requiredEducation & Skill RequirementsPrevious experience in a similar capacity within another luxury or upscale hotel brand is an assetProfessional verbal communication skillsProfessional appearance and mannerClass 5 Drivers License is requiredValid SIR (Serving it Right) Certificate is an assetFrequent lifting and carrying up to 50 lbsConstant standing and walking throughout shiftStrong interpersonal and problem solving abilitiesAbility to work well under pressure in a fast-paced environmentAbility to focus attention on guest needs, remaining calm and courteous at all timesAbility to work a variety of shifts including evenings, mornings, weekends, holidays and overnight shifts as requiredSHANGRI-LA VANCOUVER COLLEAGUE PRIVILEGES…we enable people to live, work, play, eat, and rest well through the environments we create and the memorable experiences we deliver! Our Colleagues have access to the following:Adventure to 100+ Shangri-La Hotels and Resorts with Colleague Travel perksExperience our renowned food & beverage with a special Colleague DiscountPamper yourself with discounted wellness journeys and luxury products from CHI the SpaEnjoy exclusive access to discounted theatre, cinema, and retailers through our partner programs!Indulge in specialty pricing on luxurious pillowtop beds and Linens through our partner programs.Connect your event leads or employee referrals and earn a special Colleague bonus!Connect with your fellow Colleagues in recognition events throughout the year, celebrating as a team.Pursue your own ongoing development through courses and learning workshops as part of the Shangri-La Academy.Pursue your own ongoing development through our education reimbursement programSecure your vehicle conveniently with access to heavily discounted monthly paid parkingABOUT SHANGRI-LA HOTELS AND RESORTSShangri-La Hotels and Resorts has been established in luxury since 1971, with locations in North America, Asia, the Middle East, Europe, Oceania, and Africa.Sister brands include Traders Hotels, Kerry Hotels, and JEN Hotels. Further, the Shangri-La Group holds a diverse portfolio of commercial properties, residences, services, and clubs.CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, which describes a unique place of personal peace, enchantment, and well-being. This is a luxurious sanctuary where holistic treatments based on time-honoured methods shared by many Asian cultures bring total relaxation and a feeling of well-being.Shangri-La Vancouver is committed to fostering a workplace that both promotes and places sincere value on diversity and inclusion. We are committed to maintaining a rich tapestry of talent from across race, gender, age, religion, identity, and life experience.APPLICATION INSTRUCTIONSInterested candidates are encouraged to apply at http://www.areyoushangri-la.com. Due to the volume of applicants, we will only contact those candidates we wish to pursue further.Shangri-La Vancouver will only consider candidates who currently possess the legal right to work in Canada. Applicants must be Canadian Citizens, Permanent Residents, or be in active possession of an Open Work Permit and valid Social Insurance Number. Shangri-La Vancouver is unable to aide international applicants in obtaining the legal right to work.We thank all applicants for their time and interest in Shangri-La Hotels and Resorts.Shangri-La Hotel Vancouver invites you to view our property promotional video at: https://www.youtube.com/watchv=1egGt63vMCgCHI the Spa invites you to view our promotional video at: https://www.youtube.com/watchv=4RlEOOFweXMQuick Apply

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