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Blue Chip Cafe - Supervisor - Jobs in Vancouver, BC

Alma Mater Society of UBC Vancouver
Job LocationVancouver, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.Position Title: SupervisorReports to: Outlet ManagerSupervises: Outlet EmployeesEmployee Status: Hourly, Part -timePosition OverviewThe Supervisor is responsible for the operational and financial success of the operation. This role requires a self-motivated individual to ensure timely and professional service to our guests. The ideal candidate is a hands-on, experienced operator, able to motivate their immediate team and superior customer service.Duties and Responsibilities

  • Adhering to all AMS policies and procedures as well as other entity regulations such as Food Safe, Health and Safety etc.
  • Providing friendly, prompt, courteous, professional service to all guests
  • Meeting and exceeding sales goals through suggestive sales techniques
  • Demonstrating and applying above average product knowledge resulting in sales increases
  • Actively assisting the Outlet manager with managing human resources responsibilities including, but not limited to scheduling, training, briefing, mentoring, developing, evaluating, and ensuring employees follow procedures and instructions.
  • Able to utilizing all computer hard- & software according to AMS guidelines
  • Maintaining daily, weekly and monthly records of cash reconciliation, revenue summaries, costing, month-end journal entries, and payroll functions such as, timesheet verification and submission
  • Actively promoting AMS events
  • Ensuring at all times that all outlet menus, POS, sales material and staff knowledge are up to date
  • Working with the AMS mission statement and values to operate a successful department
  • Other duties as required
Qualifications and Experience
  • Previous food service supervisory experience advantageous
  • Minimum Food Safe level 1 certification or higher
  • Excellent customer service skills
  • Ability to lift up to 12 kgs (26.4lbs)
  • Ability to do shift work (evenings, weekends and holidays), on call
  • Good computer skills with knowledge of MS Office (Outlook, Word & Excel)
  • Language: Required to speak, read and write English
  • Strong interpersonal skills
  • Natural leadership qualities that can be developed on the job.
  • Experience working with youth an asset
To Apply:Please submit a resume and cover letter.The Alma Mater Society of UBC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status or any other characteristic protected by law. We invite all qualified candidates to apply online with their resume and cover letter. Due to the large volume of resumes we receive at the AMS, we are only able to contact those we are interested in interviewing and cannot reply to email/phone/walk-in inquiries regarding application status.Quick Apply
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