Business Analyst - Jobs in Vancouver, BC

Job Description

Position Title: Business Analyst – Data Analytics & Vendor RelationsLocation: Flexible (Victoria, Vancouver, Calgary, Regina, Greater Toronto Area)Compensation: Negotiable (depending on experience)Reports to: Vendor Manager**Why CharterCharter is a highly respected and value driven technology integration company that delivers solutions across many technology verticals including routing and switching, unified communications, cloud, data center, wireless, and security. Partnering with several industry leading vendors, Charter solutions are diverse, flexible, and deliver real business outcomes.Behind that we live by our core values:

• Life-Balanced – We respect family needs, strive to achieve the work / life balance, as well as the flexibility needed for support personal growth & well-being.
• Empowered – Empower our team to be able to do what it takes for the good of our customers, to not compromise on long-term payoff for short-term gain, and to take strategic risks when required
• Flexible – Be creative in our approach to the market, work hard for our customers, and be flexible to their needs
• Innovative – Think BIG, invent, simplify, and look around the corners to see what’s ahead. We are always aiming to free up our customers to dream, grow, and focus on their own outcomes
• Knowledgeable – Be curious, dive deep, develop good instinct & judgement, be highly technical, and for our employees lay out career paths for personal development

What is the position all aboutCharter has recently been recognized for it’s dedicated and growing “Clarity” practice, which is a branded initiative focused on delivering the best outcome & experience led practice in the industry. Clarity is focused on business architecture, digital transformation, adoption, operational simplicity, customer success, & lifecycle management.The Business Analyst is a key member of the Clarity team, and will participate in a wide variety of activities, providing the candidate with opportunity for a high growth career and personal enrichment.The position focuses on 3 core aspects of business:

• Helping enable the extended Charter team to have new or deeper conversations with customers about their customer’s planning & goals, financial & budgeting, strategy & execution, expansion & growth, as well as providing input to cost-benefit analyses on solution options.

• Helping drive & contribute to internal process, documentation, and tooling - with a heavy focus on data analysis, insight generation, and application.

• Collaborating with our manufacturers, distributors, and internal sales & admin teams to facilitate improved ease of transaction and deeper relationship, as well as administering data points internally & externally for improved operational efficiencies.

Essential skills:

• Data Processing & Analytics
• Excellent Excel and/or BI skills (advanced formulas, pivot tables & graphs)
• Comfort with SQL and other databases

• Ability to create technical documentation, both written and diagrammatical using tools such as Word, Power Point and Visio.
• Excellent written and oral communication skills, and able to read and write in English in a professional manner.
• Strong interpersonal skills: proven team player with ability to deliver outstanding product/service and build relationships with clients.
• Self-motivated; demonstrated ability to take initiative, effectively prioritize tasks and accomplish goals with minimal supervision.
• Authorized to work in Canada.

Qualifications & Experience:

• Institute of Technology Diploma, or Bachelor’s Degree in Sciences or Business; and a minimum of 3 years of current, relevant experience in an IT environment similar to BCIT, including four of the last six years in a similar position; or an equivalent combination of education, training and experience
• Must have demonstrated advanced and current IT knowledge
• Must have demonstrated leadership and supervisory skills
• Proven commitment to providing and maintaining the highest level of customer service
• Effective oral and written communication skills
• Proven analytical and problem-solving skills
• Strong organizational skills and ability to meet changing priorities and multi-task while meeting strict deadlines
• Must be a team player and work well with cross-departmental teams
• Proven project management skills
• Ability to learn quickly and apply new knowledge and techniques
• Commitment to regular ongoing professional development (including leadership and specific IT skills, professional associations, and current industry trends)
• High level of professionalism and ethics

Working Conditions

• Overtime as required
• On-call (May be required)
• Minimal Travel – Less than 10%

Job Type: Full-timeQuick Apply

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