Business Intelligence Specialist - Jobs in Vancouver, BC

Job Description

What We Do:iQmetrix’s intelligent retail management software is designed to power the telecom industry. Our software is built around enabling telecom retailers to deliver a buy-anywhere strategy through multi-channel inventory management and digital retail solutions; make data-driven decisions using powerful reporting; and unify storefronts and digital channels for a consistent customer experience, in-store, online, and anywhere else.For 20 years, we’ve been passionate about helping the leading brands in telecom to grow by providing excellent software, services, and expertise that enables them to adapt and thrive. Currently powering over 20,000 stores, iQmetrix is a privately held software as a service (SaaS) company with offices in Canada and the U.S. For more information, please visit www.iqmetrix.com.How We Do It:We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which mean more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work.Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.Business Intelligence SpecialistRole Purpose:This role provides expertise on iQmetrix’s custom reporting tools and data flows to clients and internal teams.Business Services Team:iQmetrix Business Services offers development and expertise in any area where a business may not have the bandwidth. Our team takes time to understand the client’s needs, assess the scope of the project, and provide robust, continuous support for as long as they need. Open feedback loops mean quick iteration, so needs are always met.Accountabilities:Collaborate with clients and stakeholders to analyze user requirementsCreate custom reports, dashboards, and visualizationsOwn project deliverables, client relationships, documentation, communication, contracts, demos, prioritizations, time management, and contributions to team goalsChannel client feedback to drive better services and product offeringsUnderstand how data flows throughout iQmetrix products and help teach others best practices for business uses and reportingQualifications:Strong problem solving and critical thinking skillsDegree in Business, Computer Science, Information Technology, or related experience in Business Intelligence, Data Visualization, Data Science, or Data AnalyticsPrior experience using reporting and analytical tools such as Microsoft Report Builder, Microsoft Power BI, Tableau, SQL Server Reporting, or other similar softwareWorking knowledge of SQL, MDX, DAX, Python, R, Javascript, HTML, CSSAbility to develop and maintain good relations and communicate with people at all hierarchical levelsAbility to understand technical and business perspectivesSelf-management skillsUnderstanding of the wireless retail industry is a plusWhat is an iQerAn iQer is a term, used daily across all iQmetrix locations, is someone who works for iQmetrix. Sounds simple, but there’s more to being an iQer than meets the eye!If you’re an iQer, you approach problems with humility and an open mind. You’re a go-getter who doesn’t wait around to be told what do to. Whether it’s on your own or with a team, you aren’t afraid to try new things, fail, succeed, and improve along the way. Your team, the company, and the well-being of others come before your personal agenda—you’re an ally to your colleagues and the community.The world changes fast and, as an iQer, you’re ready to adapt. You recognize diversity in the world, listen to others, and consider all perspectives.Want to Join the TeamIf you’re interested in a career with iQmetrix, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.