Business Process Analyst - Jobs in Vancouver, BC

Job Description

Requisition ID: 30216CompanyLocated on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.Main Purpose & FunctionThe Business Process Analyst (BPA) provides senior management with objective and comprehensive business and process analysis of the City’s processes, systems, and resourcing. The BPA provides recommendations based on comprehensive analysis performed with a view to continuously improve business operations using Lean Six Sigma principles; and help sponsors, process owners, and end users implement lean initiatives. Recommendations made by this position result in changes in methods, processes, resources, and procedures that may impact operational areas as well as staffing workloads, working conditions, and changes in positions or staffing levels.Key Contacts and Reporting RelationshipsThis position reports directly to the Manager, Continuous Process Improvement in Finance, Risk and Supply Chain Management and works closely with directors, managers and staff in Finance, Risk and Supply Chain Management as well as key business representatives across the City. Works with front-line supervisors, departmental subject-matter-experts, external vendors, consultants and other organizations.Specific Duties & ResponsibilitiesLeads, consult and participate in business process reviews of City Business Units, including provision of recommendations for opportunities for improvementLead Lean Six Sigma projects, including facilitating Kaizen events and Rapid Improvement events, conduct value stream mapping and identifies relevant KPIs,Develop future state recommendations and build implementation plans for optimizing business processes and value streamsThe value streams and processes that the role will be working on will be cross functional in nature and require the candidate to engage a number of business units and departmentsCollect and analyze data to complete a current state analysis and optimize solutionsIdentify implications and make recommendations for changes in processes and procedures that may impact on operational areas as well as staffing workloads, working conditions, and changes to positions or staffing levels.Prepares and conducts presentations to, and/or facilitates decision-making for Department Management teams, Division/Branch Heads, Project Steering Committees, and Business Unit Managers.Teach, mentor and support the project application of Green Belt candidatesOther duties as assignedQualificationsEducation and Experience:A related bachelor’s degree (i.e. Commerce, Business/Public Administration, Public Policy or Economics).A minimum of seven years of proven experience in process documentation, business process reviews, and reengineering techniques. Training, experience and knowledge in quality improvement tools, techniques and methodologies such as Lean and/or Six Sigma.A minimum of five years’ experience at management level within the public sector or a similarly large multi-stakeholder organization. Management experience to effectively lead a business consulting team. Demonstrated experience implementing a business process re-engineering change.Lean Six Sigma and/or Business Analyst certification (IIBA) certifications preferred.Knowledge, Skills and Abilities:Detailed knowledge of business practices in effect at other local and more senior governments, and in private industry.A thorough understanding of organization theory and design.High degree of analysis using professional thinking.Superior research and organizational skills.Excellent verbal and written communications skills and presentation skills, across all levels of the organization.The ability to think innovatively, solve complex problems and present solutions in clear and compelling terms.Demonstrated ability to work with technical and non-technical staff.Ability to manage change and assist people with adapting to change.Ability to analyze and anticipate implications of system changes on work processes and procedures.Ability to solve complex problems and build relationships.Ability to build constructive and effective relationships at all level of the organization.Ability to manage multiple priorities, large workloads and multi-task effectively.High level of proficiency with MS Office applications.Business Unit/Department: Finance, Risk & Supply Chain Management (1150)Employment Type: Temporary Full TimePosition start date: June, 2021Position end date: May, 2022Application Close Date: May 30, 2021At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process.If you would like to be considered for this exciting and impactful career opportunity, please apply through our careers site.We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.Apply hereOrganization: Vancouver (City)Region: Lower MainlandProfessional Categories: Business Analysis/ServicesPosted: May 12, 2021, 3:17 pmExpires: May 30, 2021, 4:30 pmEmployment Type: Full TimeEmployment Length: TemporaryEducation Requirement: Bachelor’s degreeJob Experience: 5 years or more