Case Worker (Casual) - Jobs in Vancouver, BC

Job Description

JOB POSTINGJob Title: TPA Case Worker Status: CasualProgram: Third-Party Administration Start Date: ASAPLocation: Vancouver (Hastings) Hourly Rate: $23.10Hours: 8:30am – 4:30pm Posting #: 21-076Schedule: Monday – Friday Closing Date: December 12, 2021The Elizabeth Fry Society of Greater Vancouver (EFry) is a charitable organization that supports women,girls, and children at risk, involved in or affected by the justice system. Our programs work to break thecycle of poverty, addiction, mental illness, homelessness, and crime.We are recruiting a full-time, Third-Party Administration (TPA) Case Worker to support our Third-Party Administration office in Vancouver. Located in offices throughout the Lower Mainland andVictoria, the Third-Party Administration Program case workers assist individuals who are in receipt ofsocial assistance to receive the statutory and regulatory entitlements to which they are entitled. Clientsare not able to access service through regular ministry offices due to their high support needs such asmental health and addiction issues. TPA Case Workers act as a bridge between Ministry of SocialDevelopment and Poverty Reduction staff and clients. Staff complete case file documentation, collectand forward information as needed, and assist client to access community resources to meet theirneeds.KEY RESPONSIBILITIES:

• Acts as a third party for administration of social assistance and transference of documents and

information.

• Accepts client referrals from the Ministry offices.

• Interviews and assesses clients, gathers information relevant to clients’ problems, needs and risks.

• Maintains regular communication with client and the Ministry, provides progress

discussions/reports.

• May provide life skills training in behaviour management, money management and poverty rights,

access of entitlement.QUALIFICATIONS:

• Diploma or certificate in a related field, or the equivalent education and/or at least one (1) year’s

direct program delivery experience in the community social services is required.

• Working knowledge of community-based programs; welfare entitlements and provincial and

community services is preferred.

• Excellent interpersonal behaviour and good communication skills both written and verbal.

• Strong organizational, advocacy and time management skills.

• Understanding of mental health and addiction issues.

• Ability to respond to clients with mental health and addiction issues in an appropriate manner.

• Crisis management, de-escalation skills are essential.

• Understanding of community-based programs and Ministry regulations regarding entitlements.

• Knowledge of social assistance services as provided by the Ministry of Social Development.

• Proficient in MS word, excel, outlook and data entry.

MANDATORY JOB REQUIREMENTS:

• Minimum on-call availability of 3 days per week to provide staffing coverage for sick, vacation and

other employee absences as required.

• Standard First Aid with CPR-C.

• Evidence of COVID-19 vaccination status.

• Evidence of a Tuberculosis Test and compliance with the TB Control Program.

• Doctor’s Note of fitness required.

• Satisfactory Criminal Record Review (Vulnerable Sector Search).

• Valid driver’s license (Class 5) and satisfactory driving record.

• Access to vehicle preferred.

• This position requires union membership.

EFry is an equal opportunity employer and is committed to building a diverse workforce and stronglyencourages applicants that represent those we serve. We welcome applicants with non-traditionaleducational backgrounds and field experience.Interested candidates must submit a cover letter and resume to hr@elizabethfry.com by no later thanDecember 12, 2021 with the subject line TPAC 21-076.We thank all applicants for their interest in this opportunity; however, only those selected for aninterview will be contacted.Quick Apply

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